Customer Service Specialist

5 days ago

Pasig, National Capital Region, Philippines Niu Professional Inc. Full time ₱204,000 - ₱252,000 per year

Responsibilities:

  • Solve customer's questions in a timely manner through customer calls, facebook, email and etc.
  • Record the consultation content, give feedback to management and help to improve the product drawback
  • Understand the micro lending knowledge, master the policy knowledge, and answer customer questions correctly.
  • Solve customer complaints and improve user experience.

Qualifications:

  • High school graduates with 1-year BPO experience / college graduates are also welcome to apply
  • Amenable to work in Bonifacio Global City, Taguig
  • Above average English communication skills, both verbally and in writing
  • Amenable working on shifts, holidays, weekends & extended work hours

Job Type: Full-time

Pay: Php17, Php21,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Education:

  • Senior High School (Required)

Experience:

  • BPO / Call Center: 1 year (Required)

Work Location: In person

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