
INMERS PLAY Game Host
1 day ago
Key Responsibilities:
Operations Support:
Handle daily opening or closing routines as assigned.
- Assist with group bookings and event preparations.
- Support inventory management by monitoring supplies during shifts.
2. Facility Maintenance:
- Ensure the game rooms are clean, organized, and set up as required.
- Monitor equipment and report any maintenance or repair needs promptly.
3. Customer Service:
- Welcome and assist players, providing clear instructions on game rules and objectives to ensure an enjoyable experience.
- Monitor game progress and help customers during gameplay to ensure smooth operation and enjoyment.
- Address basic customer concerns and escalate complex issues to the Team Leader or Store Manager.
4. Safety & Compliance:
- Ensure all safety protocols are followed and that the gaming environment adheres to company policies.
5. Transaction Handling:
- Process customer payments accurately and efficiently using the point-of-sale system.
- Ensure proper handling of cash and card transactions.
- Provide receipts and ensure all transactions are logged appropriately for store records.
Qualifications & Skills:
- Prior experience in retail, hospitality, gaming or entertainment
- Good communication and customer service skills.
- Proficient in English.
- Energetic, outgoing personality with an enthusiasm for gaming or entertainment.
- Basic experience with handling transactions and familiarity with point-of-sale systems is a plus.
- Ability to work flexible hours, including weekends and holidays.
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