Sales Team Leader

7 days ago


Philippines WNS Global Services, Inc. Full time $104,000 - $130,878 per year

Company Description

We are seeking a highly motivated and results-driven Sales Team Leader to oversee a team of sales agents in our fast-paced contact center. You will be responsible for driving team performance, coaching team members, and ensuring that sales targets and KPIs are consistently met or exceeded. The ideal candidate has strong leadership skills, a customer-focused mindset, and a proven track record in sales within a call center or contact center environment.

Job Description

  • Lead, motivate, and manage a team of sales agents to achieve daily, weekly, and monthly sales targets.
  • Monitor performance metrics (KPIs), including call volumes, conversion rates, quality assurance scores, and customer satisfaction.
  • Provide ongoing coaching, mentoring, and performance feedback to team members.
  • Conduct regular team meetings, one-on-one reviews, and performance evaluations.
  • Handle escalated customer issues and resolve them promptly and professionally.
  • Analyze sales data to identify trends, gaps, and opportunities for improvement.
  • Ensure adherence to company policies, procedures, and compliance requirements.
  • Work closely with other departments to ensure alignment on sales goals and campaign execution.
  • Support new hire training and onboarding processes.
  • Prepare reports and present team performance to senior management.

Qualifications

Grade 12

Additional Information

  • Proven experience in a sales role within a contact center or call center environment.
  • At least 1–2 years of experience in a supervisory or team leadership role within sales.
  • Strong understanding of sales techniques, customer service, and CRM systems.
  • Excellent communication, interpersonal, and motivational skills.
  • Ability to analyze data and make strategic decisions to improve performance.
  • High level of organization and time management.
  • Ability to work under pressure and handle multiple priorities.
  • Proficient in Microsoft Office and call center software/tools.

  • Team Leader

    7 days ago


    , , Philippines Tractor Supply Full time

    Essential Duties and Responsibilities The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members,...

  • Sales Team leader

    7 days ago


    , , Philippines Mettler-Toledo International Inc. Full time

    Our Opening and Your Responsibilities Key Purpose of the Role: Oversee the overall operations and management of the Laboratory sub team - take ownership for the formulation and direction of the team growth strategy and implementation of projects and plans Strategic Outcome: Effective management of the teams KPI ensuring a profitable performance for the team,...

  • Team Leader

    7 days ago


    , , Philippines Tractor Supply Company Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and...

  • Team Leader

    7 days ago


    , , Philippines Tractor Supply Full time

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as...


  • Philippines Blossomville Realty Full time ₱1,500,000 - ₱2,500,000 per year

    QualificationsBachelor's degree in Marketing, Business Administration, or related field3+ years of experience in marketing, with at least 1 year in a supervisory or team leaderStrong leadership, organizational, and interpersonal skillsGood understanding of marketing strategies, tools, and platformsProficiency in Microsoft Office and familiarity with digital...


  • , Metro Manila, Philippines TSD Global Full time

    We are hiring Inbound Sales Team Leaders to join our US Telco B2B Campaign! We offer competitive pay, a weekly salary, an HMO plan with free dependent coverage, performance incentives, and annual performance increases. Qualifications: Must have at least 1 year of experience handling the Telco Sales Program Must have at least 1 year of experience leading a...

  • Team Leader

    2 weeks ago


    , Davao del Sur, Philippines One Call Solutions (OCS) Full time

    Job Description At One Call Solutions, we are committed to providing reliable, compassionate, and efficient non-emergency medical transportation (NEMT) and PACE services to our community. Using innovative tools like the One Care Solutions Platform, we deliver exceptional care and dependable transport to patients and participants with diverse needs. Our...

  • Team Leader

    7 days ago


    , , Philippines Movate Technologies Services Limited Full time

    Qualifications Between 1 – 3 years experience in technical service desk environment as Team Leader Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote...

  • Team Leader

    2 weeks ago


    , , Philippines transcosmos Europe Full time

    Team Lead This role is provided by transcosmos Europe. Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more. Base Pay Range The Team Leader is responsible for providing and supporting the day-to-day provision of services and for promoting the technical knowledge and understanding of the End User Helpdesk team in...

  • Team Leader

    3 days ago


    , , Philippines Tractor Supply Company Full time

    Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by...