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Team Leader Cloud Network Infrastructure

2 weeks ago


Makati City, National Capital Region, Philippines Petnet Inc. Full time $60,000 - $100,000 per year
Job Description

Job Summary

The Network Administrator Team Leader is in- charge of providing IT Infrastructure for network services, and email services for head office, cloud and company owned locations. As a network administrator team leader, s/he is expected to minimize downtime in all IT services.

Responsibilities

Network Infrastructure Management

  • Monitors the IT infrastructure on its day-to-day operations.
  • Works with the IT Manager in initiating, planning, and implementing projects geared towards improving the company's infrastructure.
  • Design, develop and maintain complex, multi-segment network infrastructure.
  • Design, develop, install, integrate, and maintain the network physical infrastructure incorporating multiple technologies and protocols;
  • Ensure that all network and architectural diagrams are updated and reviewed whenever there are changes to the network and architecture design or at least once a year whichever may apply.
  • Analyzes network capacity and growth requirements and recommends network infrastructure upgrades and enhancements to meet the long-term needs of the company.
  • Performs project leadership functions for network installation projects.
  • Researches and evaluates hardware and software for compatibility, serviceability, design, and performance
  • Monitors trends and developments in systems, networking, and multi-platform communication technologies
  • Manage the negotiation with vendors along with establishing service level agreements.
  • Ensure contracts are in place to support the services provided.

Team Leadership and Development

  • Lead, mentor, and develop the network infrastructure team to ensure high performance and continuous growth.
  • Conduct regular team performance evaluations, providing feedback and identifying training opportunities.
  • Ensure effective communication and collaboration within the team and with other departments.
  • Foster a culture of continuous improvement, knowledge sharing, and innovation within the team.

Service Reliability and Uptime

  • Maintain optimal network performance, ensuring minimal downtime and swift recovery from outages.
  • Develop and implement proactive monitoring systems for detecting potential network issues.
  • Lead incident management efforts, including root cause analysis and preventive actions.
  • Set and maintain service level agreements (SLAs) for network uptime and reliability.
  • Conduct regular reviews of network performance metrics and report findings to Network Infrastructure Head and CTO.

Compliance and Governance

  • Ensure that all network operations are compliant with internal policies and external regulations.
  • Ensure that all internal and 3rd party audit findings related to his team are remediated as per committed dates.
  • Ensure that all network and architecture diagrams are updated and reviewed whenever there are changes to the network and architecture design or at least once a year whichever may apply.
  • Lead efforts to align network infrastructure with best practices in governance and data protection.
  • Maintain accurate documentation and reporting for compliance audits and regulatory reviews.

3. Job Authority

This position is authorized to perform the duties and responsibilities required within Information Technology.

4. Foundational Competencies

  1. Integrity
  2. Teamwork
  3. Responsibility
  4. Innovation
  5. Friendliness

5. Technical Competencies

  1. Well- versed in setting up configuration of network devices such as routers, firewalls and servers
  2. Education: Graduate of BS Computer Science, BS Computer Engineering, IT, or any related
  3. Experience: Minimum of 5 yrs experience in IT Network Administration
  4. In depth understanding of network infrastructure, firewalls, antivirus, and other information security related
  5. Ability to identify and mitigate network vulnerabilities and explain how to avoid them

6. Personal Competencies

  1. Driven to Excel
  2. Driven to Serve
  3. Communication
  4. Analytical Thinking/Problem Solving
  5. Digital Competence
  6. Knowledge in Network and Information Security standards

7. Leadership Competencies

  1. Coaching & Developing
  2. Fostering Teamwork
  3. Achieving Result
  4. Sustainable Growth
  5. Courageous Authenticity
  6. Establishing Directions
  7. Ensuring Execution
  8. Building Commitment

8. Job Specifications

  1. Education: Graduate of Bachelor's degree in Information Technology or Computer Science.
  2. Experience: At least 5 years, 3 years of which should be in a supervisory role in Information and Network Administrator.
Spotlight
  • Maternity leaves, Annual leaves, Rewards & recognition, Life insurance