
System Operator
4 days ago
Key Responsibilities:
• Operate and monitor core business application servers, operating systems, and other application performance using monitoring tools.
• Perform daily health checks on critical systems, batch processes, and scheduled jobs.
• Escalate complex issues to System Administrators, DBAs, or Network Engineers.
• Provide first-level support to end-users for system access and transaction errors.
• Maintain operational logs and submit daily system health reports.
• Ensure compliance with audit and security requirements in system operations.
• Support end-users with system access, login, and performance-related problems.
• Follow IT operational policies, security standards, and compliance requirements.
Qualifications:
• Bachelor's degree in IT, Business Systems, or related field.
• 1 year experience in IT operations, system support, or production operations.
• Experience with Windows/Linux/Unix server environments.
• Familiarity with monitoring tools (Zabbix, Kaseya, etc.)
• Strong analytical and problem-solving skills.
• Understanding of ITIL processes (incident, problem, change management) is an advantage.
Soft Skills:
• Strong attention to detail and problem-solving skills.
• Ability to follow processes and work with minimal supervision.
• Good communication and teamwork abilities.
• Willingness to work in shifts, weekends, or on-call support if required.
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