System Engineer

This role is responsible for supporting the systems under the IT Operations (Infrastructure) umbrella. This includes Servers, Multi-Domain Active Directory, Office 365, Security, and Identity/Privilege Management. This position will require a strong track record of supporting systems in on-premises and cloud hosted environments. The ability to work collaboratively with many business units simultaneously in a multi-site international organization is essential.

• Design, deploy, and manage the company's IT infrastructure (servers, networks, storage systems, etc.).
• Administer on-premises and cloud environments, ensuring high availability and disaster recovery.
• Collaborate with cross-functional teams to integrate new technologies and systems into existing infrastructure.
• Perform capacity planning and scaling for infrastructure resources to meet business needs
• Monitor and maintain IT infrastructure to ensure continuous operation and optimal performance.
• Troubleshoot, diagnose, and resolve technical issues across systems and network
• Administration of Office 365 Services: Licensing, Azure Active Directory, Teams, SharePoint, OneDrive, Intune, Azure AD Connect
• Administration of Multi-Domain Infrastructure: Windows Servers, Active Directory, Group Policy, etc.
• Mail flow Administration: Exchange Online, Mailboxes, Spam Filtering
• Office 365 monitoring of service health, security status, and alerts
• Enforce enterprise standards for technology architecture: IT Operations change control and governance
• Provide support for level 3 help desk escalation issues
• Ensure the latest security patches are applied to workstations, servers, and applications
• Thorough documentation of systems and dependencies
• Continuously monitor system performance, identifying areas for optimization and efficiency improvements
• Partner with Human Resources and business leaders to develop implementation, communication, and training strategies
• Investigate reported issues and perform root cause analysis/troubleshooting
• Collaborate on ensuring corporate compliance requirements are met for PCI-DSS, GDPR, ISO, Data Loss Prevention, Data Retention
• Automate system administration workloads by creating PowerShell scripts
• Azure/Cloud network configuration and best-practice implementation
• Partner with third party venders and solution providers on break/fix, root cause analysis, and required maintenance
• Assist in planning, testing, and implementing disaster recovery strategies and backup solutions.
• Ensure systems can be restored quickly in case of failure, minimizing downtime and data loss.

Qualifications:

• At least 3 years of experience acting as a help desk escalation point for workstation and O365 related issues.
• Managing Windows Infrastructure: Active Directory, Group Policy, DNS, DHCP
• Office 365 Administration: Teams, OneDrive SharePoint, Azure Active Directory, Azure AD Connect, Security and Compliance
• Mail flow: Exchange Online, Spam Filtering, Phishing Awareness Training
• Office 365 Security: Multi-factor Authentication and Conditional Access
• Office 365 Security and Compliance Center: Data Loss Prevention, Retention Policies, eDiscovery, Threat Exploration, Alert/Incident Response
• PowerShell Scripting for on-premises servers and O365 services
• Identity Management: Azure AD, SAML SSO, RBAC
• Managing a virtualized server infrastructure (VMware Preferred)
• Centralized Anti-virus Management (Defender ATP Preferred)
• Must be amenable to work fully onsite in Ortigas, Pasig City.
• Must be amenable to work on Night Shift (9pm - 6am).

Job Types: Full-time, Permanent

Pay: Php80, Php130,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion

Experience:

• Windows Server admin: 3 years (Required)
• Office 365 admin: 3 years (Required)
• Active Directory: 3 years (Required)
• Azure: 3 years (Required)
• VMWare: 3 years (Preferred)
• Computer networking: 3 years (Preferred)

Work Location: In person