support analysts

3 days ago

Manila, National Capital Region, Philippines Asticom Technology Inc Full time ₱600,000 - ₱1,200,000 per year

Job Description:


• Data Analysis:

Strong analytical skills with a proven ability to work with large volumes of data. Proficiency in tools like SQL, Tableau, and Excel is often required.


• Problem-Solving:

The ability to identify, evaluate, and prioritize opportunities to drive efficiency and enhance the customer experience based on data insights.


• Communication:

Excellent written, verbal, and visualization skills to communicate complex data findings to senior leadership and cross-functional teams.


• Business Acumen:

An understanding of business operations, particularly within a customer support or contact center environment.


• Experience:

Experience in a data analytics or business analyst role, often within a technical support or customer service organization.

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