IT Technician

4 days ago

Manila, National Capital Region, Philippines HPL GameDesign Full time ₱250,000 - ₱600,000 per year

Position Purpose:

An IT Technician must have a thorough knowledge of computer software and hardware, and a variety of

internet applications, networks, and operating systems. IT Technicians have great troubleshooting

abilities and attention to detail.

Essential Functions and Responsibilities:

  • Prepare computers, equipment, and necessary peripherals for delivery to employees.
  • Maintain an inventory of company computers and equipment.
  • Check computer hardware (HDD, mice, keyboards, etc.) to ensure functionality.
  • Install and configure appropriate software and functions according to specifications.
  • Develop and maintain local networks in ways that optimize performance.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Ensure security and privacy of networks and computer systems.
  • Support all troubleshooting, including video conferencing and audio-conferencing room systems, projectors, digital screens, and other related equipment.
  • Troubleshooting for room systems, including microphones, cameras, and desktop PCs and laptops.
  • Perform system maintenance and updates as appropriate.
  • Provide staff with technology support, which includes troubleshooting operating systems, applications, and network issues, answering questions regarding application use, and the installation of software.
  • Maintain records/logs of repairs and fixes and maintenance schedule.
  • Advise best practices, institutional policies, and process improvement.
  • Identify computer or network equipment shortages and place orders
  • Setting up workstations with computers and necessary peripheral devices (routers, printers, etc.).

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