Customer Support Representative

3 days ago


Quezon City, National Capital Region, Philippines GAIC Professional Services Inc. Full time


Kickstart Your Future With Us

If you love to learn, thrive on connecting with people, and want to develop your skills in an encouraging, growth-minded workplace — then you might be the perfect addition to our team. Come shine with us


Earn Up to ₱37,000 Salary Package

With a Signing Bonus Up to ₱25,000

Have blended Account 90% Non-voice 10% Voice

Offers Day-shift and fixed weekend off

MINIMUM QUALIFICATIONS:


•Senior High School Diploma/ High School or College Graduate


• With or Without BPO Experience ( Experience is a plus )


•Familiarity with Microsoft Windows, Word, and Excel applications.


•May require client specific bilingual language requirement, as necessary.

Industry

Business Consulting and Services

Employment Type

Company Description

GAIC Professional Services Inc. is an Outsourcing and Consulting Services company that caters to clients across various industries and sectors. As a subsidiary of EEI, GAIC serves as the internal professional services arm, providing technology-driven solutions. Our commitment is to deliver high-quality service to meet the unique needs of our clients and enhance their operational efficiency.

Responsibilities


•Respond to customer inquiries via phone, email, or chat in a professional manner.


•Resolve customer issues and provide appropriate solutions promptly.


•Process orders, account updates, and service requests accurately.


•Maintain records of customer interactions and transactions.


•Ensure customer satisfaction by delivering excellent service and support.



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