Storage Specialist
6 days ago
We are looking for a Storage Specialist to join our team. The Storage Specialist will be the main point of contact for customers who need self-storage solutions. This role combines customer service, sales, and operational support. The ideal candidate is someone who enjoys assisting people, is detail-oriented, and can confidently recommend storage options that best fit a customer's needs.
- Greet and assist customers (walk-ins, phone, online inquiries) with their storage needs.
- Provide unit tours, explain pricing, features, and promotions.
- Recommend the best storage solutions based on customer requirements.
- Handle rental agreements, payments, and account management.
- Monitor facility cleanliness, safety, and security.
- Coordinate move-ins, move-outs, and trucking assistance (if applicable).
- Maintain accurate records and reports on occupancy and collections.
- Assist in sales and marketing efforts (flyers, social media, referrals, etc.).
- Address customer concerns or escalate issues when necessary.
- Provides exceptional customer service, including assessing and resolving customer problems and professionally handling telephone calls and facility visits.
- Sells and rents in-store merchandise, as well as managing supply inventories.
- Conducts daily facility inspection and supports the auditing of the facility and operations.
- Provides general administrative support and other related tasks as required by the management.
Job Types: Full-time, Permanent
Pay: Php17, Php20,000.00 per month
Ability to commute/relocate:
- Pasig: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Customer Service: 1 year (Required)
- Sales and Marketing: 1 year (Preferred)
Location:
- Pasig (Required)
Work Location: In person
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