Lead Operations Analyst

• Manage and lead the day to day operations of your team including the recruitment, training, induction of our support workers and nurses.

• Manage and oversee client rosters

• Provide leadership, support and mentoring of the team ensuring high quality service delivery of programs for clients and their families in accordance with contractual and funding requirements

• Prepare annual performance review of the team and revaluate processes

• Ensure excellence in client service delivery leading the way in Age and Disability support services

• Managing the assessment of clients care, implementing care plans and successfully on-boarding new clients

• Developing exceptional relationships and collaborate networks within relevant stakeholders internally and externally

• Manage client service feedback and ensure feedback process is addressed

• Ensure all documentation, procedures and reporting meets relevant guidelines and legislation

• Maintain and encourage a safe work environment in accordance with the Occupational Health and Safety legislation

Job Type: Full-time

Pay: Php60, Php85,000.00 per month

Benefits:

• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• West Rembo 1215 P00: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must have Strong Leadership Skills
• Keen to Details
• Excellent Interpersonal Skills

Education:

• Bachelor's (Required)

Experience:

• Managing Teams: 2 years (Required)

Language:

• English (Required)

Location:

• West Rembo 1215 P00 (Preferred)

Willingness to travel:

• 100% (Required)

Work Location: In person

Application Deadline: 09/30/2025

Expected Start Date: 09/30/2025