Product Support Officer

3 days ago

Makati City, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱120,000 - ₱180,000 per year

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title:  Product Support Officer

Job Summary

The Product Support Officer shall be responsible for providing strategic administrative and segment support to the CASA, Payments and Debit Cards business units. He/She shall also ensure that the RPD team has sufficient resources to meet its goals, and that the resources are used optimally.

Specific Duties & Responsibilities

  • Oversees generation of regular reports and monitoring dashboards; analyzes the department's performance vs plan
  • Manages project status and ensures compliance to plans; coordinates with external units to resolve issues
  • Assists in monitoring and timely measurement of effectiveness of initiatives or campaigns

  • Oversees budget development, management, and monitoring

  • Consolidates the OPEX / CAPEX budget for review before submission to FPAD

  • Monitors BUDCOM action items

  • Monitors Marketing budget for Products

  • Workplace Complaints Management & Tracking

  • Vendor Performance Review (VPRC) Checklist
  • Oversees monitoring of audit, compliance and fraud items

  • Budget development, management, and monitoring

  • Reviews & summarizes consolidated budget for OPEX / CAPEX before submission to FPAD

  • Monitors BUDCOM action items & Marketing budget for Products

  • Monitors compliance to budget

  • Monitors audit, compliance and fraud items

Other Details:

Rank: Junior Officer

Office Location: The Shops, BGC

Business Unit: CBS - Retail Deposits and Payment Products Division

  • Product Support Specialist

    3 days ago

    Makati City, National Capital Region, Philippines iRely Full time $40,000 - $60,000 per year

    About iRelyIn 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.Today, iRely remains privately owned and self-funded, with a...

  • Product Marketing Officer

    1 day ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱1,200,000 - ₱2,400,000 per year

    A Product Marketing Officer is responsible for overseeing the development, management, and optimization of the company's insurance products. The role will lead the design, development, and launch of innovative insurance products that align with the company's growth objectives and market demands. This role involves conducting market research, analyzing...

  • Product Development Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines Telectronic Systems Inc. (TSI) Full time ₱280,000 - ₱420,000 per year

    Job Description of Product Manager:TSI is seeking a dynamic new Product Development Officer (PDO). The PDO identifies market needs and leads the process of creating and launching new products or features, collaborating with cross-functional teams like marketing, sales, and engineering, and conducting market research and customer testing to ensure products...

  • Production Officer/Sales Officer

    4 weeks ago

    Makati City, National Capital Region, Philippines The VITO Group Full time

    OverviewResponsible for records updated, preparing reports and reconciling receipts mainly DR and JO's. You will also run software programs to record and process business transactions, like setters payable, products quality check & control. Production Officer should be familiar with the Dept. procedures and have a flair for numbers also ensure that the...

  • Product Development Officer

    3 days ago

    Makati City, National Capital Region, Philippines China Bank PH Full time ₱900,000 - ₱1,200,000 per year

    TheProduct Development Officerwill be responsible to lead, research, create or improve existing products which will cater to the need of the bank's customer. The jobholder will work closely with the insurance counterparts, collaborate with Bank's other units and assess competitor's products. This role will be instrumental in driving product strategy,...

  • Product Officer

    1 week ago

    Makati City, National Capital Region, Philippines SUMISHO MOTOR FINANCE CORPORATION Full time ₱800,000 - ₱1,200,000 per year

    Actively supports management's efforts in developing new product offerings to current consumer demographicAssists in planning the whole process of on-boarding new products and offers (end-to-end)Prepares business documentation for review and approvalEngages negotiations to strategic partnersDevelops content for business pitch and communicationsRegularly...

  • Product Operations Officer

    3 days ago

    Makati City, National Capital Region, Philippines Dicker Data PH Inc. Full time ₱900,000 - ₱1,200,000 per year

    An exciting opportunity awaits to join a growing team at Dicker Data PH Inc. Originally founded in 1978 in Australia, Dicker Data is a growing distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia, NZ, Singapore and the Philippines.Dicker Data are recognised in the industry for our award-winning...

  • Aussie Product Support Specialist

    1 day ago

    Makati City, National Capital Region, Philippines Lendi Group Full time ₱70,000 - ₱120,000 per year

    Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • Production Support Analyst

    6 days ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per year

    Guiding Innovation, Powering Healthcare Be part of the IT force driving smarter healthcare solutions worldwide. Healthcare and technology are merging faster than ever, and this is your chance to be at the center of it. Build a global career in IT -delivering solutions that improve patient care, optimize systems, and create lasting impact. Take this...

  • Retail System Support Officer

    1 day ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time $70,000 - $120,000 per year

    Retail System Support Officer is responsible in providing basic to moderate technical support for Retail Credit Operations Division including ProcessMaker, Loan Origination System and other new system to address needs of RCOD. Support includes issue resolution, assistance on change management, participation on scrum activities, performing UAT.RSS Officer...