Product Support Officer

4 days ago

Makati City, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱104,000 - ₱130,878 per year

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title:  Product Support Officer

Job Summary

The Product Support Officer shall be responsible for providing strategic administrative and segment support to the CASA, Payments and Debit Cards business units. He/She shall also ensure that the RPD team has sufficient resources to meet its goals, and that the resources are used optimally.

Specific Duties & Responsibilities

  • Oversees generation of regular reports and monitoring dashboards; analyzes the department's performance vs plan
  • Manages project status and ensures compliance to plans; coordinates with external units to resolve issues
  • Assists in monitoring and timely measurement of effectiveness of initiatives or campaigns

  • Oversees budget development, management, and monitoring

  • Consolidates the OPEX / CAPEX budget for review before submission to FPAD

  • Monitors BUDCOM action items

  • Monitors Marketing budget for Products

  • Workplace Complaints Management & Tracking

  • Vendor Performance Review (VPRC) Checklist
  • Oversees monitoring of audit, compliance and fraud items

  • Budget development, management, and monitoring

  • Reviews & summarizes consolidated budget for OPEX / CAPEX before submission to FPAD

  • Monitors BUDCOM action items & Marketing budget for Products

  • Monitors compliance to budget

  • Monitors audit, compliance and fraud items

Other Details:

Rank: Junior Officer

Office Location: The Shops, BGC

Business Unit: CBS - Retail Deposits and Payment Products Division

  • Product Support Specialist

    4 days ago

    Makati City, National Capital Region, Philippines iRely Full time $60,000 - $80,000 per year

    About iRelyIn 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.Today, iRely remains privately owned and self-funded, with a...

  • Product Development officer

    4 days ago

    Makati City, National Capital Region, Philippines Sydenham Laboratories Inc. Full time ₱240,000 - ₱276,000 per year

    Sydenham Laboratories Inc. is hiring a Full time Product Development officer role in Dasmariñas, Calabarzon. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonNo experience required for...

  • Product Marketing Officer

    1 day ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time $60,000 - $120,000 per year

    A Product Marketing Officer is responsible for overseeing the development, management, and optimization of the company's insurance products. The role will lead the design, development, and launch of innovative insurance products that align with the company's growth objectives and market demands. This role involves conducting market research, analyzing...

  • Product Officer

    4 days ago

    Mandaluyong City, National Capital Region, Philippines Enabled Full time $40,000 - $80,000 per year

    The Product Officer is responsible for supporting the product team in various tasks, including product development, product launch, and product management. This includes conducting market research, assisting in the creation of product specifications, supporting the sales team by responding to product-related technical questions, collaborating with...

  • Aussie Product Support Specialist

    11 hours ago

    Makati City, National Capital Region, Philippines Lendi Group Full time ₱70,000 - ₱120,000 per year

    Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • Product Support Specialist

    7 days ago

    Makati City, National Capital Region, Philippines beBeeClientSupport Full time ₱600,000 - ₱1,200,000

    Job DescriptionAs a key liaison between clients and our organization, you will play a pivotal role in delivering exceptional customer support. Your primary responsibility will be to provide timely assistance to clients, addressing their queries and concerns related to our product and data sets. This involves communicating with internal teams, including...

  • Production Officer/Sales Officer

    7 days ago

    Makati City, National Capital Region, Philippines The VITO Group Full time

    OverviewResponsible for records updated, preparing reports and reconciling receipts mainly DR and JO's. You will also run software programs to record and process business transactions, like setters payable, products quality check & control. Production Officer should be familiar with the Dept. procedures and have a flair for numbers also ensure that the...

  • Product Development Officer

    4 days ago

    Makati City, National Capital Region, Philippines China Bank PH Full time ₱900,000 - ₱1,200,000 per year

    TheProduct Development Officerwill be responsible to lead, research, create or improve existing products which will cater to the need of the bank's customer. The jobholder will work closely with the insurance counterparts, collaborate with Bank's other units and assess competitor's products. This role will be instrumental in driving product strategy,...

  • Back Office Support

    4 days ago

    Quezon City, National Capital Region, Philippines ALI I.T. SUPPORT SERVICES, INC. Full time ₱200,000 - ₱250,000 per year

    Key Responsibilities:Coordinate clinical notes requests and follow-ups with clinics and doctors.Manage client reminders and handle phone calls with professionalism and courtesy.Monitor the shared inbox, ensuring timely saving, renaming, and forwarding ofattachments to the relevant person-in-charge (PIC).Maintain accuracy in invoice processing by saving and...

  • Product Operations Officer

    4 days ago

    Makati City, National Capital Region, Philippines Dicker Data PH Inc. Full time ₱600,000 - ₱1,200,000 per year

    An exciting opportunity awaits to join a growing team at Dicker Data PH Inc. Originally founded in 1978 in Australia, Dicker Data is a growing distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia, NZ, Singapore and the Philippines.Dicker Data are recognised in the industry for our award-winning...