Mortgage Broker Assistant

5 hours ago

Quezon City, National Capital Region, Philippines Acquire Intelligence Full time ₱42,000 - ₱63,000 per year

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Job Description: Mortgage Broker Assistant / Credit Assistant

Location: In Office – Eastwood
Employment Type: Full Time
Hours: Monday – Friday, 9:00 AM – 6:00 PM AEST (Melbourne Time)

About Us

We are a busy, high-performance Mortgage Broking business based in [Location]. We pride ourselves on delivering exceptional outcomes for our clients, guiding them through the complex Australian lending landscape with ease. We are looking for a dedicated support person to become the "right hand" to our Lead Broker and ensure our operations run smoothly and efficiently.

The Role

You will manage the end-to-end loan processing journey, from handover to settlement. This includes packaging applications, lodging with lenders, and tracking progress. Specific experience in Australian mortgage lending or credit assessment is required.

Key Responsibilities
  • Client Onboarding & Document Collection: Collect and verify documents (pay slips, bank statements, ID) for lender compliance.
  • Application Lodgement: Input data into CRM and aggregator software (e.g., Mercury/Podium/Flex) and lodge via ApplyOnline.
  • File Packaging: Prepare compliance documents and serviceability calculators.
  • Pipeline Management: Track loan applications, liaise with bank assessors and BDMs.
  • Client Communication: Provide updates and maintain professional phone/email manner.
  • Post-Settlement Care: Assist with settlement coordination and client care.
About You
  • Experience: 1–2 years in Australian mortgage industry (Loan Processor, Credit Analyst, Broker Assistant).
  • Lending Knowledge: Understanding of LVR, serviceability, and bank policies.
  • Communication: Excellent English, confident phone skills.
  • Tech Savvy: CRM systems, Microsoft Office, ApplyOnline experience preferred.
  • Organisational Skills: Systematic approach, compliance focus.
  • Attitude: Proactive problem-solver.
What We Offer
  • Stability in a growing business.
  • Mentorship from a top-performing Lead Broker.
  • Modern systems and supportive culture.
Interview Questions (Technical & Behavioral)
  • Income Verification
  • Genuine Savings
  • Living Expenses (HEM)
  • Self-Employed Clients
  • Process & Problem Solving scenarios
  • Skills Test (Email Etiquette & Compliance Audit)

Join the A-Team and experience the A-Life

  • Mortgage Credit Analyst

    4 hours ago

    Makati City, National Capital Region, Philippines Mortgage Pros Full time ₱35,000 - ₱50,000 per year

    About the businessWe're a multi-award-winning Australian mortgage brokerage: home to 4 of the top 10 mortgage brokers in the country, winners of the 2024 brokerage of the year (under five brokers) & ranked among Australia's top 25 brokerages.We're looking for the best of the best candidates to join our 40+ Philippines team & become a superstar analyst...

  • Mortgage Broker Admin Support

    2 weeks ago

    Makati City, National Capital Region, Philippines Lendi Services Inc. Full time ₱80,000 - ₱120,000 per year

    Company DescriptionLendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform , a national network of 1,300 brokers, 230 retail stores, a team of...

  • AU Senior Mortgage Broker Specialist

    1 week ago

    Makati City, National Capital Region, Philippines RunRemote Full time A$2,500 - A$3,500

    Looking for candidates from the Philippines Position: AU Senior Mortgage Broker SpecialistWork hours: 9:00 AM - 6:00 PM Sydney TimeCompensation range: AU$2,500 – AU$3,500/monthAt RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK &...

  • Mortgage Broker Admin Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Lendi Group Full time ₱120,000 - ₱180,000 per year

    Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • Mortgage Broker Admin Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Lendi Group Full time ₱120,000 - ₱180,000 per year

    Company DescriptionLendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • Mortgage Broker Admin Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Lendi Services Inc. Full time ₱80,000 - ₱120,000 per year

    Company DescriptionLendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • AU Mortgage Broker Assistant

    5 hours ago

    Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Build Futures While Enjoying Balance That Lasts Shape financial success stories during the day - and enjoy your personal time after hours. Be part of a workplace that values both your career growth and your well-deserved work-life balance. Discover a fulfilling opportunity in the financial services industry that lets you grow your global career without...

  • Mortgage Loan Processor

    5 hours ago

    Quezon City, National Capital Region, Philippines Intogreat Solutions Full time ₱40,000 - ₱60,000 per year

    This is a remote position.Job Responsibilities:Organising meetings, training and diary management.Providing ongoing case management support for Service Coordinator, with requirement for engaging with clients to chase up documents and duties as required.Provide proactive advice to Service Coordinator regarding Care Plans and casefiles, flagging risks in...

  • Insurance Broker Assistant

    5 hours ago

    Makati City, National Capital Region, Philippines Coverforce Full time ₱300,000 - ₱600,000 per year

    A fast-growing, innovative Australian insurance broker is seeking an experienced invoice and policy processor based in the Philippines to join our established Makati based workforce.Here are the reasons why you should us:Competitive Compensation: A generous salary package that rewards your skills and dedication.Comprehensive Benefits: Enjoy healthcare...

  • Broker Assistant

    3 hours ago

    Quezon City, National Capital Region, Philippines Intogreat Solutions Full time ₱250,000 - ₱750,000 per year

    Purpose of the Role:Intogreat Solutions is seeking a motivated and detail-oriented Broker Assistant to support our specialist insurance team, working across both domestic and commercial lines. This is an exciting opportunity for someone passionate about client service and eager to grow within the insurance industry.As a Insurance Broker Assistant, you'll...