Branch Manager

8 hours ago

Hagonoy, Central Luzon, Philippines Private Advertiser Full time ₱2,000,000 - ₱2,500,000 per year

DUTIES AND RESPONSIBILITIES:

  1. BRANCH OPERATIONS MANAGEMENT:


• Oversee branch performance, personnel management, policy compliance, and administrative tasks.


• Implement compliance with opening and closing memos and company policies.


• Monitor staff attendance, leaves, and work schedules, taking appropriate action as needed.

  1. LEADERSHIP AND DEVELOPMENT:


• Lead, motivate, and coach branch employees for exceptional customer service and target achievement.


• Conduct regular meetings, and performance reviews, and recommend training and development opportunities.


• Oversee disciplinary actions and facilitate discussion of memorandums to ensure understanding and compliance.

  1. SALES AND MARKETING:


• Develop and execute sales strategies for units, parts, and services.


• Propose monthly marketing activities to boost inquiries and sales.


• Stay informed about industry trends, competitor activities, and customer preferences to adjust strategies accordingly.

  1. CREDIT AND COLLECTIONS MANAGEMENT:


• Ensure accuracy of Credit Application Forms and adherence to the 5Cs of credit.


• Monitor accounts and review collection strategies to achieve targets.


• Collaborate with collection officers on payment issues, verify itineraries and allowances, and ensure maintenance schedules are followed.

  1. ADMINISTRATIVE AND CUSTOMER SERVICE:


• Implement and enforce administrative processes, including inventory management, registration, record keeping, and reporting.


• Coordinate warranty claims, service appointments, and repairs for prompt customer issue resolution.


• Act as a reliever in the absence of subordinates to ensure efficient task completion.

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