Academy and Programs Co-Ordinator

Company Description

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer's agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group's loan book is more than $100b and it was named Australia's Aggregator of the Year for 2024.

Why Join Us?

• Innovation at Our Core– We challenge the status quo and push boundaries to create better solutions.
• Work with the Best– Collaborate with some of the brightest minds in fintech, financial services, and strategy.
• Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
• Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.

Job Description

Program Administration & Co-ordination

• Manage scheduling, calendars, and invitations for all Academy and program activities.
• Administer onboarding processes including Salesforce set-up, distribution list inclusion, and technology access.
• Track and monitor completion of required qualifications (e.g. Cert IV) and accreditations.
• Prepare and distribute weekly reports, program updates, and communications.
• Coordinate distribution of program packs, certificates, surveys, and graduation materials.
• Maintain program trackers, templates, and documentation to ensure consistency across cohorts.

Stakeholder Support & Communication

• Act as the first point of contact for program logistics, ensuring clear and timely communication with stakeholders.
• Liaise with internal teams (BLC, L&C Ops,CoE, Distribution, Sales Leaders) to ensure tasks are completed to program timelines.
• Provide participants with regular updates, invitations, and reminders to drive program engagement.

Reporting & Compliance

• Collate, prepare, and maintain accurate data on program outcomes and broker progression.
• Support reporting processes including headcount tracking, referral program updates, and compliance checks.
• Ensure all program activities are carried out in line with Lendi Group governance and compliance requirements.

Continuous Improvement

• Identify opportunities to streamline administration and coordination processes.
• Support implementation of new tools and templates to improve efficiency.
• Contribute to feedback loops by collating survey results and program insights.

Qualifications

Required:

• Demonstrated experience in administration.
• Strong organisational and time-management skills, with the ability to manage multiple priorities.
• Proficiency in MS Office Suite (Excel, Outlook, PowerPoint) and collaboration tools (Confluence, Jira, Teams).
• Familiar with AI Programs
• Attention to detail and accuracy in reporting, documentation, and communication.
• Strong interpersonal and communication skills, with the ability to engage diverse stakeholders.

Preferred:

• Experience in financial services, education, or training environments.
• Familiarity with broker accreditation, compliance, or training processes.
• Certificate IV in Training & Assessment (or willingness to obtain).

Additional Information

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration, with a requirement to work from our Makati office at least once a week.
• Holistic wellbeing programs offering 24/7 support
• Comprehensive HMO coverage for you and one free dependent, along with life insurance starting from Day 1.
• Access to 25 days of leave, made up of 20 vacation days and 5 sick days.
• Monthly internet subsidy to help you stay productive at home.
• Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
• Access to all government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.

We're committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that's transforming the homeownership journey.

Ready to contribute to Lendi Group's next chapter? Apply now and be part of something big