Dispatcher – Excel

2 days ago

Eastwood City, Philippines Torero Global Outsourcing Corp Full time ₱22,000 - ₱30,000 per year

About Us:

We're a prominent player in the logistics industry, operating as one of the leading multi-million-dollar businesses in the USA. With three leading logistics hubs in San Francisco and servicing Amazon.

Join Our Team as a Back Office Support - Voice (Dispatcher)

We are looking for a professional, dependable Back Office Support - Voice (Dispatcher) to join our logistics operations team. In this role, you'll be responsible for managing communications, supporting delivery drivers, monitoring routes, and ensuring smooth, on-time deliveries.

Position Details:

  • Job Type: Freelance Full-time (42 hours/week). Responsible for government mandatories (Tax and other mandates)
  • Schedule: 5 days' work week (between 12 am-2:30 pm Manila time) with flexibility for schedule changes based on business needs.
  • Location: On-site in Quezon City, Eastwood
  • Compensation: Up to PHP35,000 all in monthly salary (based on experience)

What You'll Be Doing

  • Coordinate and dispatch delivery drivers to meet on-time delivery targets and operational goals.
  • Use advanced Excel functions (pivot tables, VLOOKUP/XLOOKUP, macros, conditional formatting, formulas, charts) to track performance metrics, build reports, and analyze large data sets.
  • Monitor routes in real-time to address issues such as delays, route adjustments, and driver support.
  • Analyze historical route data and driver performance to inform staffing decisions and route planning.
  • Maintain accurate records and documentation related to dispatch and driver activity.
  • Collaborate closely with delivery associates, managers, and Amazon operations teams to ensure seamless daily execution.
  • Generate and present data-driven insights to support continuous improvement initiatives.
  • Assist in schedule planning, route assignments, and overall logistics strategy.

We're Looking for Someone Who:

  • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
  • Speaks excellent English (B2/C1 level)
  • Has experience in customer service, back office, or logistics
  • Can multitask, stay calm under pressure, and problem-solve fast
  • Is Excel-savvy (Intermediate to Advanced)
  • Has dispatcher experience (a big plus)

What's in It for You?

  • Paid training to set you up for success
  • Work in a supportive, growth-focused environment
  • Real career advancement opportunities

Job Type: Full-time

Pay: Php22, Php30,000.00 per month

Benefits:

  • Paid training

Work Location: In person

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