Housekeeping Coordinator
3 days ago
Job description:
We are seeking an experienced Housekeeping Coordinator to support and oversee daily housekeeping operations across our properties. The ideal candidate will have a strong background in hotel, motel, Airbnb, apartment, or condominium housekeeping, and be highly skilled in scheduling, inventory management, and housekeeping procedures (including duvet changing and related standards). This role ensures smooth communication, efficient workflow, and consistent quality of cleanliness for all units and guest spaces.
Key Responsibilities
Operations Coordination
- Coordinate daily housekeeping assignments, ensuring rooms/units are cleaned and inspected on time.
- Prepare and manage staff schedules based on occupancy, staffing levels, and operational needs.
- Communicate with Front Desk, Maintenance, and Management teams to ensure smooth operations and quick resolution of service issues.
Inventory & Supply Management
- Track and maintain inventory of linens, amenities, cleaning supplies, and equipment.
- Coordinate ordering, receiving, and distribution of supplies to maintain optimal stock levels.
- Monitor usage patterns and report discrepancies or shortages.
Quality & Standards
- Ensure housekeeping tasks follow brand and property standards, including duvet procedures, bed-making standards, deep cleaning, and turnover protocols.
- Conduct random room inspections to verify cleanliness, safety, and guest-readiness.
- Assist in training new housekeeping staff on cleaning techniques, standards, and procedures.
Administrative Support
- Maintain daily logs, checklists, inspection reports, and room status updates.
- Support payroll processes by tracking attendance, shift changes, and overtime.
- Respond to internal communication regarding housekeeping requests or guest needs.
Qualifications
- Minimum 1–2 years of experience as a Housekeeping Coordinator or similar role.
- Experience in hotels, motels, Airbnbs, apartments, or condominiums is required.
- Strong knowledge of housekeeping workflows, including duvet changing, linen management, and turnover procedures.
- Proficiency with scheduling and basic administrative tasks.
- Strong communication, multitasking, and organizational skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Familiarity with PMS or housekeeping management software (preferred but not required).
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