Banquet Events Coordinator

1 hour ago

Paranaque City, Calabarzon, Philippines Wyndham Garden Manila Full time ₱320,000 - ₱480,000 per year

POSITION SUMMARY

Banquet & Events Coordinator is responsible for planning, organizing, and executing hotel events, banquets, conferences, meetings, and social functions. The role ensures seamless coordination between clients and internal departments to deliver high-quality service and memorable event experiences.

KEY RESPONSIBILITIES. Event Planning & Coordination

  • Communicate with clients to understand event requirements, objectives, and expectations.
  • Prepare event orders (BEOs), function sheets, and detailed event plans.
  • Coordinate event logistics, including layout, setup, décor, AV requirements, catering, and staffing.
  • Ensure all event details are accurately communicated to relevant departments (F&B, Kitchen, Housekeeping, Front Office, Engineering, AV Team).

2. Client Relations

  • Serve as the primary contact person for clients before and during the event.
  • Conduct venue tours and assist clients in choosing event packages and menu options.
  • Address client concerns and ensure all requests are handled promptly and professionally.
  • Maintain strong long-term client relationships to encourage repeat business.

3. Banquet Operations Support

  • Supervise event setup according to client specifications and hotel standards.
  • Assist the Banquet Supervisor/Manager in coordinating staff assignments and service flow.
  • Monitor event execution, ensuring smooth transitions between program segments.
  • Handle on-the-spot adjustments to meet client needs during the event.

4. Administrative Duties

  • Prepare event documents, contracts, quotations, and billing summaries.
  • Manage event calendars, scheduling, and room availability.
  • Maintain accurate records of events, client communications, and budgets.
  • Coordinate post-event feedback and reporting.

5. Collaboration & Communication

  • Liaise with the kitchen for menu finalization and special dietary arrangements.
  • Coordinate with AV technicians for equipment and technical requirements.
  • Work closely with Sales, Front Office, Housekeeping, and Security for comprehensive event support.

6. Financial & Sales Support

  • Prepare cost estimates and proposals for clients.
  • Promote hotel services, banquet packages, and upgrades.
  • Assist in achieving monthly revenue targets for the Banquets & Events Department.

QUALIFICATIONSEducation

  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field (preferred).

Experience

  • Minimum 1–2 years of experience in events, banquets, or hospitality roles.
  • Experience in customer service or hotel operations is an advantage.

Skills & Competencies

  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Customer-service oriented with a professional demeanor
  • Ability to work under pressure and manage time effectively
  • Strong problem-solving and decision-making skills
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Knowledge of event coordination systems or PMS is a plus

Physical Requirements

  • Ability to stand and move for extended periods
  • Willingness to work flexible hours (weekends, holidays, irregular schedules

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Free parking
  • Gym membership
  • Health insurance
  • On-site parking
  • Paid training
  • Pay raise
  • Staff meals provided
  • Transportation service provided

Work Location: In person

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