IT Technical Support

5 days ago

Paranaque City, Calabarzon, Philippines PhiLux, Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Overview:

The IT Technical Support will help ensure the internal IT structure of the company remains robust and efficient, handling tasks such as software upgrades, user training, troubleshooting, and network management for smooth operations and easy system maintenance, providing administrative support to the organization

Duties and Responsibilities:

INFORMATION TECHNOLOGY

  • Install, configure, and maintain networks in all locations (offices, factory, and showrooms), ensuring smooth and secure operations
  • Keep track, examine and ensure timely installation and renewal of prescribed software licenses.
  • Set up employee electronic mail and computer user accounts
  • Setup, maintain and monitor network switches
  • Regular maintenance and inspection of computer equipment in compliance with system standards
  • Perform setup, security, troubleshooting and repair of computers, laptops, tablets, peripherals and infrastructure
  • Observe and setup wireless internet access systems for authorized users
  • Attend to service requests from office and showrooms
  • Install, maintain, and troubleshoot CCTV systems across all company facilities.
  • Support in administration and management of Google Workspace (G Suite) accounts, providing user support and troubleshooting.
  • Implement security protocols to ensure data integrity and protection from unauthorized access.
  • Assist in creating IT regulations and standards for usage of IT related devices
  • Provide IT support for day-to-day operational issues, ensuring minimal downtime for employees across all locations
  • Maintain detailed records of network setups, hardware configurations, and maintenance procedures.
  • Provide recommendations on IT layout, network and system technical issues

Qualifications:

  • Education: BS Information Technology or related course
  • Knowledge in IT infrastructure management, including networks, POS systems, and CCTV.
  • Experience in Policy Development, Information Security Systems
  • Written and verbal communication skills.
  • Interpersonal skills and the ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy.

Job Types: Part-time, Fixed term

Contract length: 6 months

Expected hours: 16 – 24 per week

Benefits:

  • Promotion to permanent employee

Work Location: In person

Expected Start Date: 09/15/2025

  • Technical Support Representative

    1 week ago

    Paranaque City, Calabarzon, Philippines SPi Global (now Straive) Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available tools and resourcesDocument customer interactions and issue resolution in a ticketing systemCollaborate with internal teams to...

  • Technical Support Representative

    3 days ago

    Paranaque City, Calabarzon, Philippines SPi Global (now Straive) Full time ₱250,000 - ₱350,000 per year

    Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available tools and resourcesDocument customer interactions and issue resolution in a ticketing systemCollaborate with internal teams to...

  • ERP Technical Support Specialist

    5 days ago

    Paranaque City, Calabarzon, Philippines Mary Grace Cafe Full time ₱400,000 - ₱600,000 per year

    As an ERP Technical Support Specialist, you will be a key member of the IT- ERP Support team, serving as the primary technical interface for all ERP-related issues. You will provide day-to-day support for system access, minor errors, configuration concerns, and other technical issues. This role is responsible for triaging and resolving technical problems,...

  • ERP Technical Support Specialist

    5 days ago

    Paranaque City, Calabarzon, Philippines Mary Grace Full time ₱400,000 - ₱600,000 per year

    As an ERP Technical Support Specialist, you will be a key member of the IT- ERP Support team, serving as the primary technical interface for all ERP-related issues. You will provide day-to-day support for system access, minor errors, configuration concerns, and other technical issues. This role is responsible for triaging and resolving technical problems,...

  • BPO - Technical Support Engineer

    3 days ago

    Paranaque City, Calabarzon, Philippines Unity Communications Full time

    As a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so that they can develop lifesaving treatments in a more secure, efficient, and compliant environment. Successful candidates can confidently handle customer issues with a level-headed and proactive attitude. This job is an excellent opportunity to...

  • Customer Operations Support

    5 days ago

    Paranaque City, Calabarzon, Philippines CEVA IT SHARED SERVICE Full time ₱900,000 - ₱1,200,000 per year

    The Customer Operations Support's mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams.WHAT ARE YOU GOING TO DO?Accounts Management/Handling and Customer Care:Assist Business Development and Key Accounts with visits to...

  • Technical Support Staff for a Shopping Mall

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Microgenesis Business Systems Full time ₱250,000 - ₱500,000 per year

    Key Duties & ResponsibilitiesProvide endpoint technical support (desktops, laptops, POS, MMS, AX, networks, PABX, PABGM, ELV systems).Serve as first-level contact for IT issues and coordinate with vendors for additional support.Log all issues/activities in MISD ticketing system with proper documentation.Diagnose and resolve endpoint and connectivity issues...

  • Technical Writer

    1 week ago

    Paranaque City, Calabarzon, Philippines Multisys Technologies Corporation Full time ₱900,000 - ₱1,200,000 per year

    A Technical Writer contributes to technical support documentation, and instruction manuals, reducing synthesizing material into concise language for users and customers to fully understand; delegates tasks to other writers and editors or corrects copy; studies user feedback for improvement opportunities; and revises and rewrites existing content, editing and...

  • Technical Writer

    1 week ago

    Paranaque City, Calabarzon, Philippines Bladegrass Technologies, Incorporated Full time ₱900,000 - ₱1,200,000 per year

    Duties and Responsibilities Creates, organizes and maintains documentation across multiple IT domains including: • IT Operations • IT Finance • IT Logistics • Program Management Office (PMO) Documents and maintains all technical processes, policies, and workflows and ensures accessibility, and compliance with organizational standards such as ITIL and...

  • IT Support

    5 days ago

    Paranaque City, Calabarzon, Philippines TELENGTAN BROTHERS & SONS,INC. Full time ₱300,000 - ₱450,000 per year

    Key ResponsibilitiesProvide first-level technical support for hardware, software, and network issues, both onsite and remotely.Install, configure, maintain, and troubleshoot desktops, laptops, printers, and other peripheral devices.Diagnose and resolve operating system, application, and connectivity problems.Support the setup and maintenance of company...