Senior Supervisor

2 weeks ago

Taguig, National Capital Region, Philippines Shearwater Health Full time $104,000 - $130,878 per year

The Senior Supervisor - Reports Analysis is accountable for focusing on data visualization, analytics design and development and reporting as well as defining data sources to drive these reports and analysis.

Required:


• Candidate must possess at least bachelor's or college degree (Bachelor's in Applied Statistics)


• At least 3-5 years supervisory or managerial position for business analyst role


• Minimum of 3-5 years' working knowledge and technical understanding of business reporting and management principles, concepts, and practices preferably within the call center, business process outsourcing or customer service industry


• 1.5-2 years data analytics experience required


• Deep to Expert Knowledge in the following : Microsoft Excel, MS Word and MS PowerPoint


• Excellent written and verbal communication skills, including face-to-face presentations


• Experience in business writing (process documentation) and providing training based on your documentation.


• Willing to work on the Graveyard shift

Preferred:


• Excellent communication and writing skills


• Analytical and problem solving skills


• Ability to build strong relationships with Client(s) and internal partners


• Organizational, documentation and communication skills.


• Ability to handle multiple tasks accurately, efficiently and in a timely manner

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