BPO HR Industrial Relations Associate
5 days ago
Company Description
IGT Solutions is a leading next-gen customer experience company, specializing in AI-led transformative experiences for global brands. With a focus on digital and human intelligence, IGT manages end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, IGT employs over 25,000 specialists across 30 delivery centers worldwide, with certifications in IT and BPO processes.
Role Description
This is a full-time HRBP role at IGT Solutions located in Metro Manila. As an HRBP, you will be responsible for overseeing HR policies, employee relations, and ensuring compliance with labor and employment laws. Your role will also involve performance management and driving HR initiatives to support business objectives.
Qualifications
- 1-2 years experience in HR Policies, Human Resources (HR), and Employee Relations in a BPO set up
- Familiarity with Labor and Employment Law
- Proficiency in Performance Management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work effectively in a fast-paced environment
- Graduate of 4 year degree course
- HR certification or relevant degree is a plus
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