IT Infrastructure Manager

6 days ago

Quezon City, National Capital Region, Philippines Robinsons Retail Holdings, Inc. Full time ₱1,200,000 - ₱3,600,000 per year

Essential Duties and Responsibilities


• Manage all Retail infrastructure, including head office, data center, cloud and store infrastructure


• Understand and deliver all Retail network and data requirements


• Ensure all infrastructure adhere to any and all Retail IT compliance requirements


• Manage and develop the Retail Infrastructure team


• Must have 5+ years of team management experience to effectively lead and develop the Retail Infrastructure team


• On-time and accurate delivery, tracking and coordination of all IT services, maintenance and support needed by all business units


• Manage multiple vendors, whilst developing strategies to improve SLA and performance


• Evaluates available technologies and architecture adequate for Retail industry/organization business needs.


• Interface with management and vendors to design and implement new solutions to meet business objectives.


• Ensure that internal and vendor Service Level Agreements (SLAs) are met.


• Deliver business results using IT solutions that are cost effective and logical


• Review and evaluate third party service providers on a regular and periodic basis and ensure that the over-all performance is within its

goal and objectives.


• Performs and implements "Performance Improvement Program" by coaching employees who are below average, counselling employees

with behavioral problem and mentoring high potential employees.


• Design, develops and recommend appropriate training program for the Team that will further enhance and hone their technical

competencies.


• Helps screen qualified applicants in accordance with the company's policy and guidelines in selection and staffing.

Qualifications


• Bachelor's/College Degree in any of the following discipline:


• Accountancy/Finance/Management Engineering, Business Administration, Computer Science/Information Technology, Mathematics,

Science & Technology

Work experience and competencies / Skills requirements


• Must have at least five (8) years' experience in the following:


• Minimum of 8 years' experience is required for this position


• Hands-on experience in various IT technologies relating to Retail including, but not limited to Network, Systems (Servers, Virtual Machines, Cloud Infrastructure, etc.)


• Experience and extensive knowledge in technology solutions for Retail and other similar industry


• Any retail exposure is essential for understanding technology solutions within the retail environment


• Deep knowledge or experience on interoperability and integration of various ERP systems, network and cloud deployment


• Experience in financial forecasting/budgeting and allocations of IT cost and allocation


• Strong interpersonal and communications skills and the ability to work effectively within a complex organization


• Ability to gather data, compile information and prepare reports and create professional presentation materials for projects and

documentations


• High level of expertise in M365, and other productivity tools


• Ability to work weekends and various shifts as required/needed.


• With Project Management skills


• General knowledge in managing and implementing

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