Healthcare Associate

22 hours ago


Bacolod City, Western Visayas, Philippines Knack Global Full time $40,000 - $60,000 per year

Position/Title: Healthcare Associate

Purpose: Healthcare Associate or Agent is responsible for carrying out

business processes for clients and ensuring that it is done correctly in a timely

manner.

Major Accountabilities:

● Secures patient documents from medical providers or their offices

● Reviews patient records following a preset guideline

● Retrieves & stores patient documents to and from databases

● Coordinates with medical staff in providers' offices for any urgent needs

about document requests

● Coordinates with patients for any immediate needs concerning orders for

medical supplies

● Verifies insurance benefits and eligibility via providers portal or by calling to

ensure claims will be processed smoothly

● Process pre-authorization requirements as mandated by the insurance

● Make phone calls to doctor's office, insurance companies and patients as

necessary

● Other duties as assigned


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