Branch Service Specialist
2 days ago
- Assist customers with account inquiries, transactions, and product/service information.
- Support branch operations by ensuring proper documentation, compliance, and adherence to company policies.
- Address and resolve customer concerns in a professional and timely manner.
- Coordinate with internal teams to ensure smooth branch operations and service delivery.
- Ensure compliance with regulatory requirements, security, and risk management standards.
- Participate in branch sales campaigns and customer engagement activities.
Qualifications
- Bachelor's degree holder (Any 4-year course)
- Minimum 2 years working experience in administrative or customer service functions
- Excellent communication and interpersonal skills.
- Customer-oriented, with problem-solving ability and attention to detail.
- Proficient in MS Office applications and core banking systems.
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