Branch Service Specialist

2 days ago


Paranaque City, Calabarzon, Philippines UPTC Full time $104,000 - $130,878 per year
Key Responsibilities
  • Assist customers with account inquiries, transactions, and product/service information.
  • Support branch operations by ensuring proper documentation, compliance, and adherence to company policies.
  • Address and resolve customer concerns in a professional and timely manner.
  • Coordinate with internal teams to ensure smooth branch operations and service delivery.
  • Ensure compliance with regulatory requirements, security, and risk management standards.
  • Participate in branch sales campaigns and customer engagement activities.

Qualifications
  • Bachelor's degree holder (Any 4-year course)
  • Minimum 2 years working experience in administrative or customer service functions
  • Excellent communication and interpersonal skills.
  • Customer-oriented, with problem-solving ability and attention to detail.
  • Proficient in MS Office applications and core banking systems.

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