Customer Service Representative | Global Search Engine | 20-28K | HMO Day 1

3 days ago

Quezon City, National Capital Region, Philippines Trinity Workforce Solutions Full time ₱20,000 - ₱28,000 per year
  • HMO for Employee and 2 Dependents (Day 1)
  • Quarterly performance bonus
  • Outstanding career development opportunities & fast track career

Job Description:

Key Responsibilities:

Responding to queries and providing assistance for questions and problems.

Following up with customers to ensure full resolution of issues.

Running reports to analyze common complaints and problems.

Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.

Key Requirements:

At least 18 months of working experience in the related field is required for this position.

At-least 1 year complete or graduate of any field.

Proficient in English and must have very good communication skills.

Good problem-solving skills.

Familiarity with Customer Service skills and etiquette.

Applicants must be willing to work in QC

Orientation will be in Taguig


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