Technical Support Lead

9 hours ago

Taguig, National Capital Region, Philippines Asticom Technology Inc Full time ₱900,000 - ₱1,200,000 per year

This role often involves leading a team and handling more complex issues. Qualifications typically include:

  • Experience: Proven track record in a technical support or customer service leadership role, with a strong background in diagnosing and resolving complex technical issues.
  • Technical Acumen: Deep knowledge of Apple hardware and software across various platforms (Mac, iOS, Apple Watch, etc.).
  • Leadership Skills: Excellent team-building and management abilities. The capacity to motivate and guide a team to achieve performance goals.
  • Problem-Solving: The ability to efficiently diagnose issues, manage multiple priorities, and adapt to a dynamic, fast-paced environment.
  • Communication: Strong verbal and written communication skills to effectively interact with both team members and customers.
  • Soft Skills: A customer-focused and empathetic approach, with the ability to maintain composure under pressure.

Job Qualifications:

  • Bachelor's Degree graduate of Information Technology or equivalent

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