Technical Team Support

2 days ago


Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱480,000 per year

Summary:

The Technical Support Team Lead will oversee a team that provides customer service and technical support via voice, chat, and email. The role requires strong leadership, communication, and problem-solving skills to ensure service excellence and operational efficiency.

Responsibilities:

  • Key Responsibilities:Work Setup:
  • Lead and supervise the technical support team to ensure effective handling of customer inquiries and escalations.
  • Monitor and guide the team in responding to customers through multiple channels (calls, chat, email, and hotline).
  • Provide coaching, feedback, and performance evaluations to improve team productivity and service quality.
  • Coordinate with management and other departments to resolve complex issues and implement process improvements.
  • Prepare reports and track team performance metrics.
  • Willing to work in McKinley, Taguig City (office-based)
  • Full time position, amenable to dayshift schedules
  • Can Start ASAP

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Language:

  • English (Preferred)

Work Location: In person



  • Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱900,000 - ₱1,200,000 per year

    Summary:As a Technical Support Team Lead, you will lead and inspire a team of Customer Service Agents specializing in after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use. Your primary focus will be to...


  • Taguig, National Capital Region, Philippines TEAM International Full time $60,000 - $80,000 per year

    DescriptionWe're a global IT consulting company and a software development service provider that helps organizations operate at their best. With 30+ years of experience, +6 Global locations, and +1000 employees, TEAM combines technology expertise, valuable insights, business intelligence, and a client-centered approach to address challenges in business...


  • Taguig, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱20,000 - ₱40,000 per year

    FREE MEALS AND SNACKS ARE ON USCut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treats ABOUT THE ROLEAs a Customer Sales Support Officer, you'll deliver expert advice and tailored IT solutions—from gaming PCs to enterprise systems—for both individual and business customers.Employment type: Full-time...


  • Taguig, National Capital Region, Philippines Insurance Support Services International Corporation Full time ₱900,000 - ₱1,200,000 per year

    As a Technical Solutions Consultant, you are responsible for bridging the gap between sales and technical teams to ensure successful project implementation and customer satisfaction. You play a key role in the pre-sales process by understanding customer needs, demonstrating product capabilities, and developing technical proposals. Additionally, you serve as...


  • Taguig, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱900,000 - ₱1,200,000 per year

    HUSTLE IN BGC, LUNCH IS ON US Free lunch every day, plus extra treats to help you grow, earn, and save more TECHNO-CODED PERKS – Enjoy these BenefitsComprehensive day 1 HMO including 10K medical reimbursementAdditional HMO coverage for your dependent + dental coverageFree lunch meals, plus Monday breakfasts and Friday treatsPsychiatric sessions included...


  • Taguig, National Capital Region, Philippines Insurance Support Services Intl. Corp. Full time ₱300,000 - ₱360,000 per year

    Job ResponsibilitiesGleaning Technical Requirements from new customersDemonstrations and Proof of ConceptsWorking with Sales and Technical teams on proposalsPreparing Technical Documents for customers (eg) RFPs, Architecture SolutionsManaging relationships with customers technical team and providing post-sales support as necessaryStaying up to date on...


  • Taguig, National Capital Region, Philippines Systemantech Full time ₱204,000 - ₱216,000 per year

    POSITION PRIMARY PURPOSEAn IT Support Engineer monitors and maintain the computer systems and networks of an organization. You will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems, either over the phone or in personJob Descriptions:Setting up and configuration of...

  • Technical Team Lead

    3 weeks ago


    Taguig, National Capital Region, Philippines Innovation Technology By Design Full time

    OverviewWork Model: Fully On-SiteShift Type: Rotational EST HoursPosition Summary: Managed Services Team Leader will be responsible for leading, motivating and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD's onshore Clients when dealing with and...


  • Taguig, National Capital Region, Philippines Van Der Kroft BV Full time ₱250,000 - ₱500,000 per year

    We're Hiring: Technical Support Representative We are seeking a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer...

  • Technical Support

    4 days ago


    Taguig, National Capital Region, Philippines Tigerux Agile Innovation Full time ₱240,000 - ₱300,000 per year

    TECHNICAL SUPPORT SPECIALISTResponsibilities:Address EV charger concerns and escalate to manufacturers when needed.Communicate with customers and technicians using Five9 SoftPhone.Monitor charger performance and escalate issues promptly.Coordinate with manufacturers, service providers, and internal teams.Meet response and resolution time targets.Participate...