
Technical Support Specialist
4 days ago
Job Highlights
Competitive Salary
Yearly Performance Appraisal
HMO with dependents on day 1
Job Description
Technical Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
Responsibility:
Attracts potential customers by answering product and service questions, suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Requirements:
Average - Good communication skills.
Can easily be trained.
Basic knowledge in computer navigation
Amenable to work on shifting schedule.
Bachelor's Degree
Finished 2 years in college with no back subjects with relevant BPO experience.
TSR experience is an advantage.
-
Technical Support Specialist
4 weeks ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeThe SuperStaff Technical Support Specialist is a vital member of the IT department, responsible for assisting users with their technical inquiries, requests, and issues, and providing exceptional customer service. As a Technical Support Specialist, you will encompass all aspects of the lifecycle of an issue, serving as the primary point of contact for...
-
Technical Support Specialist
4 days ago
Angeles City, Central Luzon, Philippines SuperStaff Full time ₱250,000 - ₱500,000 per yearThe SuperStaff Technical Support Specialist is a vital member of the IT department, responsible for assisting users with their technical inquiries, requests, and issues, and providing exceptional customer service. As a Technical Support Specialist, you will encompass all aspects of the lifecycle of an issue being the primary point of contact for incoming...
-
Technical Support Specialist
4 days ago
Angeles City, Central Luzon, Philippines Brainbox Full time ₱900,000 - ₱1,200,000 per yearAbout BrainboxBrainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers, and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do...
-
Technical Support Representative
4 days ago
Angeles City, Central Luzon, Philippines SuperStaff Full time $104,000 - $130,878 per yearThe Technical Support Specialist is a vital member of the IT department, responsible for assisting users with their technical inquiries, requests, and issues, and providing exceptional customer service. As a Technical Support Specialist, you will encompass all aspects of the lifecycle of an issue being the primary point of contact for incoming issues,...
-
Onboarding Support Specialist
4 days ago
Angeles City, Central Luzon, Philippines Cloudstaff Full time ₱300,000 - ₱600,000 per yearResponsibilitiesSystem Setup & Admin TasksSet up Dext for new files, including user invites, supplier rules, and Xero integrationCreate XPM profiles and link them to the ATO and XeroConfirm Xero or MYOB subscriptions are transferred and acceptedUpdate the Visory platform with accurate client info, workflows, and team allocationsBookkeeping SupportSet up...
-
Technical Support Engineer
3 weeks ago
Angeles City, Central Luzon, Philippines Starburst Data Full timeAbout StarburstStarburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from startups to Fortune 500 enterprises in 60+ countries—rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data...
-
AppSheet Technical Support Specialist
3 weeks ago
Tarlac City, Central Luzon, Philippines Remote VA Full timeAre you a problem-solver with a knack for low-code/no-code platforms? RemoteVA PH is actively seeking a Technical Support Specialist with expertise in AppSheet to join our growing team If you're experienced in AppSheet development and enjoy supporting and troubleshooting smart business solutions, this is the perfect role for you.Job Description:As an...
-
Technical Support Representative
2 weeks ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time ₱20,000 - ₱40,000 per yearQualifications:2-3 years of experience as a TSR in a BPO or call center environment.Strong troubleshooting and problem-solving skills in water/plumbing servicesExcellent communication skills in English (both verbal and written).Experience with ticketing systems, CRM tools, and remote troubleshooting software.Ability to handle complex situations and provide a...
-
Technical Support Representative
3 weeks ago
Angeles City, Central Luzon, Philippines MCI Full timeOverviewLocation: Angeles City, PH | Status: Full-TimeMCI is a leading BPO company that delivers tailored solutions to meet client needs. We are seeking a motivated and customer-focused Technical Support Representative to be the first point of contact for customers nationwide, delivering exceptional service, resolving technical issues, and promoting our...
-
Social Media Specialist
4 days ago
Angeles City, Central Luzon, Philippines AFP FinTax Global Support Division Full time ₱600,000 - ₱800,000 per yearWe are seeking a creative, data-driven, and highly motivated Social Media / Marketing Specialist to join our dynamic team. In this role, you will help develop and implement marketing strategies to increase brand awareness, drive customer engagement, and support overall business growth.Job Description for Social Media Specialist / Marketing...