Developer - Finance ERP

Upstay is looking for a Developer - Finance ERP to join our team Get Your Resume Ready

Who We Are

Upstay operates and optimizes short-term rentals to create ROI for homeowners and unforgettable vacation homes for guests. Based in Orlando, Florida, Upstay offers short-term rentals across the United States, Eastern Canada, and South America. Our team of 160+ employees manages 400+ properties on behalf of owners. We treat every property in our portfolio as an investment with a focus on maximising profit without sacrificing best-in-class hospitality for our guests.

What We Do

We build great communities that bring the tools and sensibilities of the world's best hotels and apply these principles to our vacation rentals, short-term rentals, and modern hotels.

How We Do It

We are accountable for every aspect of our property's creation and existence. Site selection, acquisition, development, design, construction, furniture manufacturing, laundry and property management are all looked after by our in-house teams which translates to higher standards in our properties, service, and customer expectations.

What Matters to Us

We are committed to providing compliant and locally beneficial short-term property rentals that add value to our guests. We work with local governments and homeowner associations to develop standards and provide industry-wide leadership so our guests can relax and enjoy their time with us.

What You'll Do

Finance ERP will assess the current state of our ERP system (currently QuickBooks Online), design and build guidelines, processes, reporting tools and reconciliations to enable full integration of the ERP system into all company software and operations. The ultimate goal: to have the ERP system fully operational for month-end accounting closure and support of all modules (Finance-Accounting, operational reporting, revenue, property performance) in a property-management / short-term-rental business environment. The hospitality background of the business is a plus and will help in understanding industry-specific operational flows.

• Assess and document the current status of the ERP system (QuickBooks Online) as used across the business: what modules are configured, what workflows exist, what data flows and integrations need to be fixed and resolved.
• Map all relevant business processes (finance, accounting, property management operations, short-term rental operations, vendor management, receivables/payables, fixed assets, cost allocation) and identify how they should flow through the ERP system.
• Develop and build (or define for implementation) configuration of the ERP system and related modules: setup of the chart of accounts, dimensions, entity structures, user roles/permissions, workflows, automation of data entry where possible, reconciliations, vendor/payment workflows, fixed assets, inter-company flows, property/ unit cost & revenue tracking.
• Develop reporting tools and dashboards enabling accurate, timely financial and operational information: e.g. real-time revenue by property/unit, cost by property/unit, month-end close pack, variance analysis, KPI dashboards for operations + finance.
• Set up accurate information flows and reconciling mechanisms between the ERP system and other systems/data sources (for example property management software, operations modules, vendor management/payables, bank feeds). Ensure data integrity, audit trail, control environment.
• Work closely with finance, operations, and operations teams to ensure adoption and alignment of system usage, train end users, develop user guides, SOPs (in line with your ongoing SOP framework).
• Define the closing process and ensure the ERP supports and streamlines the month-end accounting closure: general ledger, reconciliations, accruals, cost allocations, revenue recognition and management reporting.
• Identify gaps in functionality, process inefficiencies, manual workarounds and lead solutions (configuration, automation, integration, process redesign) to improve efficiency, accuracy and timeliness.
• Provide documentation: process flows, configuration guides, reconciliation/close checklists, user manuals, training materials.
• Establish baseline metrics, project timelines and milestones: track progress, risks, dependencies, and ensure delivery.
• If required, liaise with third-party vendors or consultants (e.g. property management system, payment gateway, bank feeds, etc.) to ensure the ERP integrates seamlessly with operational systems.
• Ensure system changes are consistent with internal control requirements, audit readiness, compliance and scalability for future growth.
• Provide change management and adoption support: assist users in transition, help embed new workflows, monitor usage and champion continuous improvement beyond go-live.

OH&S:

• Actively participate and contribute with the improvement of company procedures and processes.
• Follow all Upstay's procedures and guidelines and, applicable law and regulations.
• Promote a professional and cooperative working environment, based on mutual respect and trust.
• Promote safe behaviour in the workplace.

What You'll Bring

• Experience: Minimum 3–5 years' hands-on experience implementing or configuring ERP systems (especially financial modules) and strong understanding of end-to-end accounting processes (GL, AP, AR, fixed assets, cost allocations, reconciliations).
• Education: Bachelor's degree in Accounting, Finance, Information Systems/Technology or related field.

Other qualifications:

• Proven experience assessing system status, defining "to-be" processes and executing configuration and reporting build out.
• Strong understanding of financial, accounting and operational workflows, ideally in hospitality, property rental / short-term rental / real estate operations or services environment (this is an asset).
• Experience with QuickBooks Online or similar cloud-based ERP/finance systems; comfortable with chart of accounts design, dimension/segment structures, data flows, integrations.
• Excellent analytical and problem-solving skills; able to translate business/process needs into system requirements and configuration.
• Strong project management skills: able to define timeline, deliverables, stakeholder dependencies, track progress, manage risk.
• Excellent communication skills: able to work with finance team, operations/property management team, IT/vendors, produce documentation/training materials, facilitate user adoption.
• Experience building or defining reports, dashboards, management information systems; comfortable with data integrity, reconciliation logic, control environment.
• Ability to work independently, manage ambiguity, prioritize tasks in a dynamic business environment.
• Experience with integrations (e.g., vendor payments, bank feeds, property management systems) is preferred.
• Experience in the hospitality industry or in short-term rental/property management operations: understanding of revenue per unit, occupancy, cost per unit, operations cycles, vendor services, seasonal fluctuations.
• Familiarity with cloud-based ERP/finance tools beyond QuickBooks (e.g. NetSuite, Microsoft Dynamics, SAP Business One) or with custom integrations.
• Understanding of automation tools (APIs, bank feeds, data connectors) and ability to liaise with technical resources.
• Experience with developing training programs, user adoption strategies, and managing change.
• Certification such as CPA (or equivalent accounting designation) is an asset.
• Knowledge of internal controls / audit requirements in a growth business environment.

Soft skills

• Analytical thinking / Problem solving / Communication / Attention to detail / Organization / Initiative

Contract & Working Conditions

• This is a fixed-term contract for 10 months.
• The role will report to the Finance Controller and will collaborate closely with finance, operations/property management, IT and external vendors/consultants.
• The role may require work during close periods or system go-live cut-overs, with flexibility in hours.
• This is a target-delivery role: success will be measured by achieving the milestones of ERP assessment → guideline & configuration build → reporting tools build → integration & reconciliations implemented → system ready for month-end close operations by the end of the contract.

Equal Employment Opportunity

We're proud to be an equal opportunity employer and all applicants will be considered. At Upstay we celebrate and support the differences between our employees' including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity is essential to our growth, and we've concluded that we're stronger together.

Last Thing

If this isn't the job for you, perhaps you have a friend who would be a perfect fit? Send them this job posting.

Job Type: Full-time

Pay: Php117,629.00 per month

Application Question(s):

• Are you comfortable working in a remote and dynamic, fast-paced environment that requires constant communications, team collaboration and autonomous execution?

• Do you have a reliable Internet service and computer/laptop/smart phone device to perform your work?

• How many years of leadership/supervisory experience in Hospitality or Account Management do you have?

• How many years of hotel or vacation rental management experience do you have?

• How many years of experience do you have in a team lead/supervisor position?

Work Location: Remote