Technical Support
1 week ago
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Timely and accurately diagnose and resolve hardware & software problems e.g. CCTV, computers, network, printer, software installation, telephone, projector, and server, etc.
- Responding in a timely manner to service issues and requests either via phone, email, or in person.
- Monitors system applications, network & internet performance.
- Update patches for software and hardware systems, as necessary.
- Performs scheduled system checks, back-up, and maintenance.
- Setting up accounts for new users. Log-on/ document received IT tickets for monitoring purposes.
- Maintain and update ICT asset inventory.
- Follows processes, guidelines, policies, and procedures within the Department and the company.
- Strictly adhere to the guidelines, policies, and procedures that are part of a comprehensive safety program.
- Performs other duties as requested by the Department Head.
Job Types: Full-time, Permanent
Experience:
- Technical Support: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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