Telesales Account Mgr II

3 days ago

Quezon City, National Capital Region, Philippines RELX Full time $40,000 - $60,000 per year

Purpose of the Role
ICIS is the global source of Independent Commodity Intelligence Services. We connect data, markets and customers to create a comprehensive, trusted view of the global commodities markets, enabling smarter business decisions that optimise the world's resources. At ICIS, we help businesses make strategic decisions, mitigate risk, improve productivity, and capitalise on new opportunities. We make some of the world's most important markets more trusted and predictable through our services.

The Inside Sales Account manager will be responsible in managing the accounts assigned to him/her under the Book of Business and 1) retain the customer base by renewing their annual subscription aligned with business strategies and to 2) to grow the existing customer portfolio by actively hunting opportunities within the existing customer base and identifying sales opportunities and increasing ICIS value.

We are looking for Inside Sales Account Managers in
Manila, Philippines
who can demonstrate the ability to take the initiative to support customers and assist them to maximise value in relationships and services to achieve their business goals. We're looking for a passionate individual who will join a growing team to deliver our vision to shape the world by connecting markets to optimise global resources.

Key Accountabilities

  • Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)
  • Meet Sales Team Objectives including but not limited to the following:
  • Retention activities through working in advance
  • Generate Upsell opportunities and convert forecasted pipeline to sales
  • Engage with customers to verify user experience and identify pain points
  • Drive conversations based on mutual understanding with customer needs and addressed with value-led proposals
  • Collaborate with cross functional partners to extend positive customer experience
  • Other duties maybe assigned

Skills And Behaviours

  • Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)
  • At least 2 years of Inside Sales/Account Management experience handling existing customer portfolio preferably within a prominent organization where solution and consultative selling approaches were used
  • Great listener, quick thinker, and the ability to work independently and as a team
  • Experience in a corporate / B2B sales environment preferred
  • Able to effectively communicate (both verbal and written) and influence across global locations and teams, listening and challenging collaboratively
  • Strong detail orientation with the ability to follow defined processes
  • Strong time management skills
  • Enthusiastic and creative with the ability to inspire others and our customers.
  • Excellent communication skills with a positive attitude and a passion for delivering exceptional customer service.
  • Good knowledge of Microsoft Office
  • Experience in handling CRM tool is a plus

Additional Requirements For Internal Candidates

  • Must be in current role for 1 year
  • Must not have received any Disciplinary Action within the past 12 months
  • Must not have any Attendance and Punctuality issues in the past 12 month
  • Must have a Successful or above rating in the last Enabling Performance cycle

  • Account Manager II

    3 days ago

    Makati City, National Capital Region, Philippines TransUnion Full time ₱900,000 - ₱1,200,000 per year

    TransUnion's Job Applicant Privacy NoticePersonal Information We CollectYour Privacy ChoicesWhat We'll BringThis position is under the Financial Services Vertical of the Sales Team. Role will be primarily on Relationship Management and selling.What You'll BringLead sales discussions with clients and prospects by identifying client pain points and priorities,...

  • Telesales/Telemarketer

    3 days ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱104,000 - ₱130,878 per year

    Telesales/TelemarketerCreate profile report, tap the owners and schedule initial meetingResearch about the poultry industry and know all the farms registered in Bureau of Animal Industry (BAI) and its ownersMake cold calls to potential customers and respond to calls from people responding to invitesKeep a record of customer information, including names,...

  • Telesales Rep I

    6 days ago

    Quezon City, National Capital Region, Philippines RELX Full time

    OverviewThe Coplogic Telesales Representative is primarily involved in managing direct contact with customers or clients, particularly Law Enforcement Agencies in the US, to acquire the LexisNexis Coplogic Suite of Solutions or develop existing business or accounts. He/She is responsible for the entire Sales process from Lead Generation, Prospecting, Sales...

  • Telesales Representative

    3 days ago

    Makati City, National Capital Region, Philippines CIM Technologies Inc. Full time ₱20,000 - ₱23,000 per year

    Position : TelesalesNo. of Vacancies: 2Location : Makati CityJob Description:Lead Generation· Identify and research potential clients in manufacturing and fabrication industry.· Build and maintain a pipeline of qualified leads using CRM tools.Outbound calls· Make outbound calls to prospects to introduce our MFG solutions.· Clearly communicate the value...

  • Accounting Assistant II

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Trigon Management & Industrial Corporation Full time $40,000 - $60,000 per year

    Company DescriptionTrigon Management and Industrial Corporation (TMIC) is a leader in process control instrumentation and automation. Initially established to service control valves for local industries, TMIC has evolved into the local business partner of global suppliers of process automation services and technologies. TMIC offers comprehensive aftersales...

  • Telesales Account Manager II-4

    3 days ago

    Quezon City, National Capital Region, Philippines RELX Full time $104,000 - $130,878 per year

    Achieve account retention and favorable renegotiation rates by engaging in proactive and strategic negotiations, while cultivating strong business relationships with key decision makers.Drive cross-sell growth within the assigned territory through targeted account development activities and collaboration with Business Development Managers.Ensure full...

  • Telesales and Operations Assistant

    3 days ago

    Makati City, National Capital Region, Philippines Wordtext Systems Incorporated Full time ₱250,000 - ₱500,000 per year

    Wordtext Systems, Inc. (WSI) is looking for passionate, adaptable, efficient, and hardworking individuals who are looking to grow their careers in the corporate world."Who is Wordtext Systems, Inc?"We are a pioneer in local IT product distribution, delivering specialized IT hardware and software products critical to the business requirements of our partners....

  • Accountant II

    3 days ago

    Quezon City, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time $80,000 - $120,000 per year

    This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeResponsibilitiesJob DescriptionPrepare accounting journal entries for monthly close transactional...

  • Collection Specialist II, Accounts Receivable

    3 days ago

    Quezon City, National Capital Region, Philippines Copeland Full time $40,000 - $60,000 per year

    About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

  • Collection Specialist II, Accounts Receivable

    3 days ago

    Quezon City, National Capital Region, Philippines Copeland Full time $60,000 - $80,000 per year

    About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...