BPO Quality Assurance

What you'll be doingDeveloping and implementing quality assurance processes and procedures to meet industry standards and customer requirementsConducting regular audits and inspections to identify and address any quality issuesCollaborating with cross-functional teams to analyse and resolve quality-related problemsProviding comprehensive quality reports and...

About the role: As the Quality Assurance Lead at YONDU INC.', you will be responsible for overseeing the quality assurance processes and ensuring the delivery of high-quality software products. This full-time role is based in Taguig City Metro Manila and is critical in supporting the Information & Communication Technology and Testing & Quality Assurance...

The Quality Assurance Manager is responsible for ensuring that all food products meet the highest quality and safety standards, complying with both internal policies and external regulations. This role oversees the implementation and management of quality assurance programs, conducts audits, and addresses product quality issues. The manager also ensures...

Job Title: Clinical Applications Services Quality Assurance (CASQA)Job Description:Primary Responsibility:The Clinical Applications Services Quality Assurance (CASQA) Analyst is responsible for ensuring that all system enhancements, process changes, and related documentation meet the highest standards of quality, functionality, and compliance before...

Job descriptionWe're Hiring: Vietnamese Bilingual Quality Assurance AnalystWork Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real...

Job descriptionWe're Hiring: Thai Bilingual Quality Assurance AnalystWork Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real...

Job Description:The Quality Assurance Coordinator is responsible for ensuring quality standards for Email, SMS and digital campaigns. This role involves collaborating with marketing teams to establish quality standards, reviewing marketing materials to standards, collecting feedback, and sharing feedback with marketing teams.This role is ideal for a...

About the RoleWe are looking for aQuality Assurance Associatewho will play a vital role in supporting Operations through AML (Anti-Money Laundering) initiatives and the launch of FWD's three monitoring modules — Name Screening System (NSS), Customer Risk Rating (CRR), and Transaction Monitoring System (TMS). The successful candidate will ensure alerts are...

Conduct quality control inspections on residential construction projects.Ensure compliance with quality assurance standards throughout the installation of HVAC systems.Review and assess HVAC designs to identify potential quality issues.Supervise installation teams and provide technical guidance on air conditioning systems.Prepare detailed reports on quality...

Responsibilities:· Conduct quality evaluations for customer support interactions and/or internal investigations· Deliver concise, comprehensive, and actionable insights following a structured format to enable continuous improvement across the business· Participate in calibration sessions, sharing your evaluation decisions and reasoning with the team to...