Server (With Service Charge and Tips)

4 hours ago

Pasig, National Capital Region, Philippines Garlic and Peppermill Food Company Full time ₱69,000 - ₱84,000 per year

Job Summary: Store Partners / Servers (FOH) are responsible for providing exceptional customer service by performing various tasks such as order taking, serving, cashiering, and bussing. They ensure a positive dining experience for guests by maintaining a clean and organized environment, accurately processing transactions, and delivering food and beverages efficiently.

Key Responsibilities:

Order Taking:

  • Greet guests warmly and present menus.
  • Take food and beverage orders accurately and enter them into the POS system.
  • Answer questions about the menu and provide recommendations.
  • Communicate special dietary needs and preferences to the kitchen.

Serving:

  • Serve food and beverages to guests promptly and courteously.
  • Ensure orders are delivered accurately and attractively presented.
  • Refill beverages and attend to guest needs throughout the meal.
  • Clear tables and reset them for the next guests.

Cashiering:

  • Process guest payments accurately using the POS system.
  • Handle cash, credit card, and other forms of payment securely.
  • Provide guests with accurate bills and return change as needed.
  • Maintain a balanced cash drawer and report any discrepancies.

Bussing:

  • Clear tables of used dishes, glasses, and utensils promptly.
  • Clean and sanitize tables, chairs, and other surfaces.
  • Ensure that dining areas are tidy and organized.
  • Assist with setting up tables for new guests.

Key Performance Indicators (KPIs):

  • Customer satisfaction ratings.
  • Accuracy and speed of order taking and serving.
  • Cash handling accuracy and balanced cash drawer.
  • Cleanliness and organization of dining areas.
  • Adherence to health and safety standards.

Skills and Competencies Required:

  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to handle cash and financial transactions accurately.
  • Knowledge of health and safety regulations.
  • Team player with a positive attitude.
  • Ability to multitask and manage time effectively.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.

Forms and Documentation:

  • Order Taking Form: To document guest orders accurately.
  • Cash Handling Log: To record and balance cash transactions.
  • Cleaning Checklist: To ensure dining areas are cleaned and sanitized regularly.

Job Type: Full-time

Supplemental Pay:

  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
  • Tips

Ability to commute/relocate:

  • Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Senior High School (Open)

Experience:

  • Front of House Staff: 1 year (Preferred)

Location:

  • Pasig City (Preferred)

Job Types: Full-time, Permanent, Fresh graduate

Pay: From Php695.00 per day + SC

Schedule:

  • 8 hour shift

Job Type: Full-time

Benefits:

  • Employee discount
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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