Human Resources

Discover your 100% YOU with Beepo

Position: Human Resources

Location: Central Luzon

Work setup & shift: Hybrid | Day Shift

What's in it for you?

Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)

Employee Referral Program

Work Life Balance

Your Role

As a Human Resources, you are responsible for:

1. Recruitment & Onboarding

• Manage end-to-end recruitment: advertising, screening, interviews, reference checks.
• Work closely with Service Delivery Managers to identify workforce needs.
• Prepare employment contracts, position descriptions, and onboarding packs.
• Conduct staff orientation aligned with Sahara's mission and the NDIS Code of Conduct.

2. Compliance & Records

• Ensure all employee documentation is up to date, including:
• NDIS Worker Screening
• Working With Children Checks
• Police Checks
• First Aid, CPR, Manual Handling certificates
• Maintain HRIS (Human Resource Information System) and audit-ready personnel files.
• Support compliance with SCHADS Award and Fair Work obligations.

3. Performance & Supervision

• Coordinate and support regular staff supervision and performance reviews.
• Assist with the development of performance improvement plans and conduct exit interviews.
• Maintain a feedback loop between frontline staff, supervisors, and management.

4. Training & Development

• Identify training needs and create staff development plans.
• Coordinate mandatory training (NDIS orientation, medication administration, infection control, etc.).
• Promote continuous learning and upskilling aligned with participant needs.

5. Culture & Engagement

• Foster a positive, inclusive, and supportive workplace culture.
• Coordinate staff recognition, wellness initiatives, and engagement activities.
• Be a point of contact for conflict resolution, grievances, and staff wellbeing.

6. HR Strategy & Systems

• Assist in the development of HR policies and procedures.
• Support digital transformation in HR processes (e.g., onboarding automation, rostering systems).
• Contribute to workforce planning, succession, and retention strategies.

7. Key Skills & Attributes

• Strong interpersonal and communication skills
• Knowledge of NDIS workforce requirements and compliance
• Organised, proactive, and solutions-oriented
• High emotional intelligence, especially in diverse and disability support environments
• Commitment to confidentiality, professionalism, and Sahara's values

Qualifications and Experience:

• Diploma or Degree in Human Resources, Business, or similar
• At least 2 years HR experience in community services or NDIS is desirable
• Knowledge of the SCHADS Award and Fair Work legislation
• Familiarity with HRIS platforms and Microsoft Office/ Employment hero
• Staff wellbeing and retention programs
• HR metrics and dashboards (e.g., turnover, training compliance, leave usage)
• A strong induction and supervision framework
• Proactive compliance (always audit-ready)
• Cultural safety and trauma-informed HR practices
• HR support for SIL, Community Programs, and Admin teams

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply