Programmatic/Ad Ops

7 days ago


Work from Home, Philippines Zigzag Offshoring Full time ₱1,200,000 - ₱1,400,000 per year

Zigzag is looking for a Programmatic Manager/Ad Ops Manager to join our team

About the Role

As our go-anywhere Technical Account Manager, you'll own the full lifecycle of the client's curated-audience campaigns—from decoding client briefs into live PMP deals to mastering every layer of the tech stack (tags, pixels, SSP/DSP integrations) and continually fine-tuning performance to hit both KPIs and margin targets. Your deep expertise in leading SSPs and DSPs, combined with a big-picture understanding of the ever-evolving programmatic ecosystem, will ensure each activation launches smoothly, scales efficiently, and delivers standout results.

Key Responsibilities

  • Deal Setup & Audience Build
  • Build audience segments in ONE (our AI platform) based on client specifications
  • Generate and name PMP Deal IDs automatically
  • Curate inventory packages aligned to target segments
  • Technical Configuration & QA
  • Implement and verify ad tags, pixels, and tracking URLs across platforms
  • Execute campaign QA checklists and secure internal sign-off
  • Platform Deployment & Troubleshooting (SSP/DSP)
  • Configure, test, and troubleshoot SSP integrations and inventory feeds
  • Deploy deals into DSP seats and monitor for setup errors
  • Troubleshoot integration issues across DSPs (DV360, The Trade Desk, Amazon) and SSPs (OpenX, PubMatic, Index Exchange)
  • ​​​​​​​Performance Monitoring & Optimization
  • Monitor live campaign metrics daily and produce performance reports
  • Identify under-delivery or sub-optimal win-rates and adjust bids, caps, and inventory mix accordingly
  • Margin Management
  • Track campaign margin versus target and propose optimizations to protect profitability
  • ​​​​​​​Client Escalations & Support
  • Serve as first-line technical support for delivery issues, escalating complex cases to Engineering
  • Continuous Improvement & Knowledge Sharing
  • Research, document, and publish new curation and optimization techniques into the TAM Handbook
  • Share best practices and train peers on emerging programmatic technologies

What You Bring

  • At least 5+ years of hands-on Technical Account Management or Programmatic Trading experience
  • Deep expertise with DSPs (DV360, The Trade Desk, Amazon) and SSPs (OpenX, PubMatic, Index Exchange)
  • Proficiency in ad tags, pixels, tracking URLs, bid strategies, and campaign QA processes
  • Strong troubleshooting skills across the full programmatic ecosystem
  • Commercial acumen—balancing performance optimization with margin protection
  • Excellent communication—able to translate technical concepts for clients and cross-functional teams

Attitude & Character Profile

  • Passionate About Programmatic: You live and breathe programmatic media and love the craft.
  • Marginal Gains Mindset: Constantly hunting small performance uplifts to drive overall campaign success.
  • Pride in Craftsmanship: You take ownership of your work and hold yourself to high standards.
  • Career-Driven: You see TAM as your long-term vocation and are committed to continual growth.
  • Curious Troubleshooter: You take initiative, own issues end-to-end, and solve problems independently.
  • Get-Things-Done Mentality: You roll up your sleeves and drive tasks to completion, no matter the obstacle.
  • Experimental Spirit: You're always testing new approaches and iterating based on real-world results.

Job Type: Full-time

Pay: Php100, Php113,000.00 per month

Application Question(s):

  • How much is your current and expected salary?
  • How long is your work experience?

Work Location: Remote



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