Walmart Expert

1 week ago

Work from Home, Philippines Lab 916 Full time ₱50,000 - ₱55,000 per year

Lab 916 is an Amazon-first eCommerce growth firm that now needs a Walmart specialist to build and scale our clients' Walmart presence end-to-end. You'll own catalog setup, content quality, WFS, troubleshooting, and Walmart Connect ads—working closely with our Account Managers, Creatives, and Ops. This role is hands-on, outcome-driven, and designed around clear workflows, Definitions of Done, and daily EOD check-ins.Role snapshot

  • Title: Walmart Marketplace Expert
  • Type: Full-time contractor (remote)
  • Hours: Strong overlap with PST (at least 4–6 hours)
  • Reports to: Marketing/Ops Lead; collaborates with Account Managers & Creatives

What you'll own

  • Catalog & Listing Operations
  • Create and optimize item setups (Item Spec 5.0), variant groups, attributes, and rich media.
  • Ensure GTIN/GS1 compliance, correct category mapping, and price parity policy adherence.
  • Drive Listing Quality Score and Content Health; resolve Item 360 errors and suppressions fast.
  • WFS & Logistics
  • Lead WFS onboarding, shipment plans, replenishment, in-stock, and Two-Day/Three-Day tags.
  • Monitor chargebacks, cancellations, on-time shipping, and Buy Box competitiveness.
  • Advertising (Walmart Connect)
  • Plan, launch, and iterate Sponsored Search campaigns; structure by goals and lifecycle.
  • Own bid/keyword management, budgets, pacing, and reporting; collaborate with creative for ad assets.
  • Troubleshooting & Compliance
  • Handle case logs with Partner Support, POAs, appeals, and policy/compliance issues.
  • Proactively identify choke points; maintain SOPs and Definitions of Done for repeatability.
  • Analytics & Reporting
  • Build weekly client-ready reports: sales, traffic, conversion, ROAS, LQS, in-stock, Buy Box.
  • Use dashboards to surface insights and next actions; present in client calls when needed.

Tool stack you're fluent in

  • Walmart Seller Center, Item 360, Growth Opportunities, Content Quality dashboards
  • Walmart Fulfillment Services (WFS) & Shipping templates
  • Walmart Connect / Ads Manager (bonus: Pacvue, Perpetua, Teikametrics)
  • Feed tools (e.g., Feedonomics/DataFeedWatch/ChannelAdvisor), GS1, ShipStation (or similar)
  • ClickUp (tasks), Slack (comms), Google Workspace; familiarity with GHL/CRM is a plus
  • Helium 10 for Walmart or similar research tools

Experience we're looking for

  • 2+ years managing Walmart Marketplace for brands or agencies (3P required; 1P/Supplier Center is a bonus).
  • Proven wins: successful WFS onboarding, unsuppressed catalog at scale, LQS improvements, and profitable Sponsored Search.
  • Strong troubleshooting with Partner Support; fast at reading error codes and fixing root causes.
  • Clear communication, documentation, and client-facing confidence.

Outcomes & KPIs (first 90 days)

  • Catalog integrity: 95%+ of priority SKUs clean (no critical errors/suppressions), LQS ≥ 85 on top SKUs.
  • WFS readiness: Priority catalog live with WFS; in-stock rate ≥ 97% for core items; Two-Day/Three-Day tags on eligible SKUs.
  • Ads: Launch structure for each client (brand, category, product campaigns). Target: blended ROAS ≥ 3.0 (or client target), CPC trending down MoM with stable/improving rank.
  • Buy Box: ≥ 85% ownership where we're the authorized offer; pricing parity plan documented and enforced.
  • Reporting & SOPs: Client-ready weekly report template live; EOD checklist completed daily; 5+ SOPs created/updated.

30/60/90 plan

  • 30 days: Audit each client's Walmart account; priority issue list; launch or fix top 20 SKUs; first ad campaigns live; EOD cadence established.
  • 60 days: WFS shipments flowing; LQS uplift on top 50 SKUs; campaign restructuring for efficiency; monthly review deck format standardized.
  • 90 days: Full catalog governance running; stable ROAS at/above target; replenishment rhythm locked; playbook of SOPs + Definitions of Done finalized.

Daily/weekly rituals

  • Daily: EOD "wash" in ClickUp/Slack (what shipped, blockers, tomorrow's plan).
  • Weekly: Walmart scorecard to AMs + quick loom walkthrough; client syncs as needed.
  • Monthly: Strategy review, tests summary, and next month's plan.

Nice-to-haves

  • Creative sensibility for hero images and rich media guidelines
  • DSV/1P experience, EDI familiarity
  • Experience with supplements, beauty, beverage, or CPG categories

Application form:

Job Type: Full-time

Pay: Php50, Php55,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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