Sr Customer Success Account Manager
7 days ago
Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities. Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback.
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Customer Success Account Manager
7 days ago
Makati City, National Capital Region, Philippines Relay Human Cloud Full time ₱1 - ₱2 per yearJob Summary:We are seeking a proactive and relationship-drivenCustomer Success Account Manager (CSAM)to support one of our key clients in the technology sector. The ideal candidate will be passionate about helping enterprise customers achieve their business objectives through effective adoption and optimization of digital solutions. This role requires a...
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Customer Success Account Manager
1 week ago
Makati City, National Capital Region, Philippines Microsoft Full time ₱1,500,000 - ₱2,500,000 per yearBuilds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information Technology objectives for customer...
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Customer Success Account Associate/Manager
7 days ago
Makati City, National Capital Region, Philippines Trends Group, Inc. Full time ₱1,200,000 - ₱2,400,000 per yearThe Customer Success Manager/ Associate for subscription services is responsible for promoting customer loyalty by ensuring that customers successfully achieve desired outcomes through full adoption of provided subscription services. Drives end-to-end adoption cycle by partnering closely with sales accounts teams, delivery teams, partners, and other relevant...
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Customer Success Account Manager/ Associate
7 days ago
Makati City, National Capital Region, Philippines Trends Group, Inc. Full time ₱60,000 - ₱120,000 per yearDUTIES AND RESPONSIBILITIESCUSTOMER SUCCESS MANAGEMENTDevelop trusted advisor-relationships with our customer's senior/strategic management, executive sponsors, and key influencers among stakeholder groups that will be affected.Develop Customer Success Plans and Quarterly Success Reports for customersConduct Quarterly Success Reviews for customers and drive...
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Customer Success Manager
1 day ago
Makati City, National Capital Region, Philippines PENBROTHERS Full timeAbout PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the RoleWe are looking for a Customer Success Manager, shaping exceptional client...
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Customer Success Manager
1 day ago
Makati City, National Capital Region, Philippines SoftwareOne Full timeWhy SoftwareOne?SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the...
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Account Manager
1 day ago
Makati City, National Capital Region, Philippines Lamudi Full timeJob Description: As a Sr. Account Manager of the Company, your goal is to maximize the long term value of clients by building relationships with broker clients and ensuring that they are perfectly satisfied with the service and value we provide in order to retain partnerships with them. Responsibilities: ● Positively impacting client retention through...
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Customer Success Manager
1 day ago
Makati City, National Capital Region, Philippines Euronet Full timeWe are looking for a tech savvy Customer Ssuccess Manager who possesses a strong drive for results. Duties for the role will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. The candidate for the role...
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Customer Success Manager
1 day ago
Mandaluyong City, National Capital Region, Philippines Sprout Solutions Full timeDIRECTLY REPORTS TO: Head of Customer Success Management MAIN AREA OF RESPONSIBILITY: As an Enterprise Customer Success Manager, your responsibility is to ensure our largest and most strategic clients realize the full value of their investment with Sprout. Your primary role is to ensure clients' success by managing program initiatives around product...
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Customer Success Manager
1 day ago
Mandaluyong City, National Capital Region, Philippines Sprout Solutions Full timeDIRECTLY REPORTS TO:Head of Customer Success ManagementMAIN AREA OF RESPONSIBILITY:As an Enterprise Customer Success Manager, your responsibility is to ensure our largest and most strategic clients realize the full value of their investment with Sprout. Your primary role is to ensure clients' success by managing program initiatives around product...