Customer Service Representative

4 days ago


Cebu City, Central Visayas, Philippines RICHSHIP MANAGEMENT (MANILA) INC Full time ₱150,000 - ₱250,000 per year

The Financial Services Representative is the first point of contact for our client's customers, providing exceptional support for financial products and services. This role operates within a fast-paced BPO setting, requires strong communication skills, and utilizes previous contact center experience to ensure accurate and confidential service delivery on a financial account.

Education: Must be a High School Graduate or a Senior High School Graduate (K-12).

  • Experience: Minimum of 6 months of experience in a Business Process Outsourcing (BPO) setting is required. Experience in a sales or technical account is a strong advantage.
  • Communication Skills: Excellent verbal and written communication skills in English.
  • Technical Aptitude: A basic understanding of technology, computers, and willingness to learn about new products.
  • Sales Drive: Goal-oriented with a strong desire to meet and exceed sales quotas.
  • Work Setup: Must be willing to work on-site in UP Technohub, Quezon City, and open to shifting schedules (including weekends/holidays).


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