Senior Tech Project Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Lead projects as the project manager for complex, single and or multi-program implementations. This includes the creation, management, and oversight of project plans to achieve high quality, on-time projects that result in a satisfied, referenceable client as well as meet established KPI Metrics
• Provide expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation and other areas based on established project management techniques
• Develop project artifacts, following documented business processes. These will be developed in partnership with project leadership and stakeholders
• Manage project schedules and work with teams to identify and achieve delivery dates, including developing detailed project plans, dependencies, predecessors, milestones
• Proactively identify risks and issues using metrics and stakeholder feedback to avoid urgent escalations
• Assign individual responsibilities within the project team and track delivery against assigned tasks
• Drive delivery process to ensure various methodologies come together and team meets agreed-upon scope within committed timeframes
• Preparing detailed and accurate status reports on a weekly basis, mitigating delays to the implementation, and escalating issues to the leadership team when appropriate
• Provide accurate and timely project reporting to both internal teams and external client stakeholders
• Tracking milestones/deliverables and reinforcing the scope of work outlined in the contract
• Relentlessly collaborating across, and communicating with, a myriad of external and internal stakeholders while serving as the primary liaison between the client and technical/operational resources
• Communicate regularly and effectively with engagement leadership to provide understanding of project parameters and issues
• Looking for ways to constantly improve overall performance including the development and continuous improvement of the methodology. Solve unique and complex problems with broad impacts on the business
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent Project Management experience
• 5+ years of project management experience, Healthcare preferred
• Experience in AI/ML for Project Management
• Experience working with IT Infrastructure, networking, servers and storage
• Experience with managing security vulnerabilities
• Experience owning technical client relationships, including recurring relationships, issue resolution, and escalation management
• Proficient in MS Office Suite and working knowledge of project management software
• Demonstrated communication and presentation skills
• Demonstrated ability to anticipate and manage conflict and risks, while leading the implementation through tenuous situations
• Proven energy, flexibility, and positive attitude in a fast-changing environment

Preferred Qualifications:

• Project management coursework and/or PMP certification
• Experience organizing, manipulating, troubleshooting, and analyzing large data sets
• Experience understanding and translating technical concepts to technical and non-technical audiences
• Highly proficient in Excel with ability to manage data, data looks ups and provide solutions
• Proven solid decision-making capability. Can digest complex information to understand core issues and then develop proposed solutions that align with company and client interests
• Proven energy, flexibility, and positive attitude in a fast-changing environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a drug-free workplace Optum Global Solutions (Philippines) Inc. All rights reserved.