Travel & Expense Claims Process Analyst

PURPOSE

The Expense Claims Process Analyst is responsible for ensuring the efficient and accurate processing of expense claims submitted by ICRC employees. The role contributes to maintaining the organization's trustworthiness and operational continuity by providing reliable, timely, and accurate financial data while adhering to established financial and HR policies.

RELATIONSHIPS

• Internally, interacts with "clients" from other departments.

GENERAL DUTIES

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
• Understands and adheres to the ICRC Code of Conduct
• Understands the roles of the components of the International Red Cross and Red Crescent Movement
• Respects and observes staff regulations and security rules at all times
• Represents the ICRC in a professional manner at all times
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

ACCOUNTABILITIES AND RESPONSIBILITIES

• Prepares and posts accounting entries in the accounting software on a regular basis.
• Ensures accuracy and completeness of accounting transactions in accordance with financial procedures.
• Keeps files up to date at all times and guarantees proper filing of relevant supporting documents for future reference, including audits.
• Performs regular integrity checks of accounting entries and account balances.
• Participates in monthly closing activities and is responsible for part of them.
• Provides support to other departments and responds to semi-routine and non-standard inquiries when necessary.
• Identifies anomalies or other issues and proposes solutions to his/her supervisor.

As Travel & Expense Analyst

• Validate claims to ensure they fall within the scope of Travel & Expense (T&E) services.
• Confirm compliance with HR policies and financial rules related to expense claims.
• Verify the completeness of supporting documents, required authorizations, and claim information. Follow up with claimants for missing or incomplete details.
• Ensure accuracy in expense types, amounts, currencies, and exchange rates used.
• Approve or reject claims in the PeopleSoft system, ensuring alignment with organizational policies.
• Escalate complex or special cases to the Team Leader or relevant HQ units as needed.
• Respond promptly and professionally to client queries regarding expense claims.
• Update and maintain records to track specific expense movements and requirements.
• Maintain an organized and accessible filing system for claims and related documents.
• Help in the supervision and coaching of new ECS staff
• Perform other related duties as assigned and in support to Travel & Expense team's overall tasks

SELECTION REQUIREMENTS

• Bachelor's degree in Accountancy, Finance, or a related field.
• Proven experience in expense claims processing or a related finance role.
• Familiarity with expense management tools and enterprise resource planning (ERP) systems such as PeopleSoft.
• Proficient in Microsoft Office Suite, particularly Excel and Word.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills with high attention to detail.
• Exceptional organizational abilities to manage multiple tasks efficiently.
• Client- and solution-oriented mindset with a proactive and diplomatic approach.
• Strong communication skills to effectively interact with internal and external stakeholders.
• Ability to work autonomously and collaborate in a team-oriented environment.

WHAT WE OFFER

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities
• Flexible work schedule

HOW TO APPLY

Qualified applicants are requested to submit their comprehensive and updated resume alongwith their motivation letter to

Only applications received through the career page link will be pre-screened/processed.

Deadline of application: 30 November 2025

Target Start Date: Immediately

Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only short-listed candidates will be notified.

This vacancy is open for Philippine residents only.