Business Systems Analyst

2 days ago

Manila, National Capital Region, Philippines RS2 Software Apac Inc. Full time $60,000 - $80,000 per year

The Business Systems Analyst will assist the assigned Team Leader in establishing and managing the client delivery plan for a portfolio of RS2 clients. The job holder will ensure a seamless delivery of all sources of change in a controlled manner via RS2's Release Management process. He/she will assist the Team Lead in devising programmes and defining test and implementation plans to ensure optimum quality of delivered work and highest levels of client satisfaction.

He/she will configure, test, deliver and implement new requirements and enhancements on software systems developed by RS2 for existing and new clients. All the assigned tasks should be delivered in a timely and cost-effective manner, while paying utmost attention to client requirements and concluded SLAs.

Duties and responsibilities:


• Assist in managing client delivery and release schedules for projects, changes, service requests and mandatory releases as per clients' SLAs


• Review client requirements analysis and High Level Test Cases in order to prepare functional and regression test cases and viable acceptance criteria


• Able to work under pressure to agreed SLAs whilst maintaining acceptable quality standards


• Identify any flaws in the gap analysis and revert back to Change Management or Project Definition teams during testing phase

  • Act as a central point of contact (via e-mail, teleconferencing and on-site workshops) for the delivery of specific changes upon which he/she is working
  • Liaise with Project Definition, Change Management and Technical teams to ensure compliance with the client business requirements and agreed specifications


• Configure the software systems developed by RS2 according to requirements documented by the Project Definition or Change Management teams


• Perform release coordination, documentation, version control and regression testing


• Provide knowledge transfer to Support Teams or any other team as required as part of the delivery hand-over


• Deliver release to clients and provide support during implementation


• Participate in onsite support or training as per clients' request


• Provide 2nd line support for clients and RS2 support teams in line with applicable SLAs


• Participate in the 24x7 provision of client support

The ideal candidate:

  • Must be in possession of a degree in business and computing or a similar recognized qualification

  • Should have a good knowledge of the payments industry and 2 years of working experience in the payments/fintech industry

  • Must be proficient in SQL Language

  • Must be proficient in testing methodologies and test case execution/ verification with an eye for details

  • Should be familiar with standards associated with IT practice nationally and internationally

  • Must be able to facilitate remote and face-to-face client meetings

  • Must possess good English communication skills as he/she will be collaborating with foreign clients and colleagues on daily basis

  • Must have strong organizational and time management skills, able to prioritize across different tasks and meet deadlines as per business objectives

The selected candidates will be offered an above-average package commensurate with their skills and experience. All applications will be treated in strict confidence.

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