Senior Operations Specialist
2 days ago
About the Role:We are seeking a proactive, detail-oriented, and technically skilled Senior Operations Specialist to drive operational excellence across our revenue and support functions. This role combines hands-on operational support, process optimization, data integrity management, and light project leadership. You will serve as a go-to resource for internal stakeholders and collaborate closely with cross-functional teams to ensure seamless day-to-day operations.Key ResponsibilitiesOperational Support & Escalation ManagementAddress all process-related questions and handle escalations across teams.- Act as backup for Team Leads by attending internal and cross-team syncs when needed.- Support the Operations Team with system or workflow inquiries.Data Management & ReportingMonitor key performance indicators (e.g., xDR Waterfall, Dials-to-Connect) and troubleshoot anomalies.- Ensure data accuracy, deliver clean reports, and resolve issues through root-cause analysis.- Build simple reports independently to reduce case load for the Systems Team.Customer Support & CommunicationServe as the first line of technical support (e.g., password resets, data uploads).- Manage and track support cases via Salesforce, ensuring timely updates to all stakeholders.Onboarding & Process OwnershipManage onboarding processes for new customers and provide oversight for the first three weeks.- Transition accounts smoothly to assigned Operations Specialists after onboarding phase.Monitoring, Troubleshooting & Systems SMEProactively monitor metrics like D2C rates (
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Senior Accounts Payable Specialist
7 days ago
Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time ₱900,000 - ₱1,200,000 per yearAt Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing...
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Operations Specialist
2 days ago
Quezon City, National Capital Region, Philippines RELX Full time ₱600,000 - ₱1,200,000 per yearThe specialist role is a multi-skilled individual contributor who is an expert in learning agility and adapting to new or changing business needs. He/she will experience multiple operations environments and RELX businesses based on changing requirements, and will be exposed to new products, business units, and industries. Initial assignments are likely to be...
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Senior Network Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱720,000 - ₱1,080,000 per yearSenior Network SpecialistResponsibilities:The Senior Network Specialist is responsible for designing, implementing, maintaining, and troubleshootingenterprise network infrastructure. This role ensures network security, performance, and reliability while supportingbusiness operations and IT initiativesKey Responsibilities Design, configure, and maintain...
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Operations Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines RELX Full time ₱250,000 - ₱500,000 per yearJob DescriptionThe specialist role is a multi-skilled individual contributor who is an expert in learning agility and adapting to new or changing business needs. He/she will experience multiple operations environments and RELX businesses based on changing requirements, and will be exposed to new products, business units, and industries. Initial assignments...
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Operations Specialist
1 week ago
Quezon City, National Capital Region, Philippines 1840 & Company Full time ₱1,200,000 - ₱2,400,000 per yearWe are seeking a proactive and detail-oriented xDR Operations Specialist to optimize processes and systems, support teams, and ensure data accuracy. This role involves technical troubleshooting, data management, and effective communication with internal and external stakeholders. The ideal candidate will have strong project management skills, analytical...
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Senior Ad Operation Specialist
2 days ago
Makati City, National Capital Region, Philippines Global Coordination Center Full time ₱720,000 - ₱1,200,000 per yearJob Description: Job Opportunity: Senior Ad Operations SpecialistCompany Overview: Join our dynamic team at Global Coordination Center, a leading Chinese Business Process Outsourcing (BPO) company with a thriving presence in the Philippines. We specialize in providing innovative solutions to our clients, and we're seeking talented individuals to...
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Lead Generation Specialist
1 week ago
Makati City, National Capital Region, Philippines Agile Technology & Operations Full time ₱1,500,000 - ₱3,000,000 per yearPosition:Lead Generation Specialist (Hubspot)Job Type:Full-Time, Hybrid (3x Onsite 2x WFH)Location:Makati, Philippines (Hybrid)Work Hours:AU hoursAbout the Company:Agile Tech Ops is a fast-growing startup committed to creating cutting-edge software solutions that fuel our expansion. We're not just maintaining business-critical systems, we're building the...
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Senior Procurement Specialist
2 days ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per yearWe're looking for aSenior Procurement Specialistto join our Procurement team at MBPS. In this role, you'll provide essential operational support for Manulife's procurement processes and systems, contributing to our ongoing digitization and process improvement initiatives under Manulife Global Procurement. Reporting to the Procurement Operations Manager,...
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Financial Senior Specialist
2 days ago
Quezon City, National Capital Region, Philippines Manulife Full timeWe're looking for a Senior Financial Specialist to join our Asia Finance Controllers' team at MBPS. In this role, you are expected to be accountable for the migration of financial processes within Asia territories as part of the Asia Finance Transformation project within Manulife Business Processing Services ("MBPS") and for the maintenance of trust with our...
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Senior Human Resources Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines 90 Degrees North Full time ₱1,200,000 - ₱2,400,000 per yearCompany Description90 Degrees North, Inc. is a leading provider of TV production, film, rentals, distributorships, and system integration services, with partnerships spanning the USA, Europe, and the Asia-Pacific. The company delivers tailored solutions, state-of-the-art equipment, and expert design and engineering services to major industries, including...