Application Support Specialist

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Chubb Full time ₱400,000 - ₱800,000 per year

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and private property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. Chubb Infrastructure is a team of innovators who love technology as much as you do. Together, you will use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You will work in a stable, resilient, and secure operating environment where you—and the products you deliver—will thrive.

Job Description:

IIS Management & Windows Services:

  • Configure and manage IIS (application pools, websites).
  • Diagnose and resolve IIS-related issues (HTTP errors, application crashes).
  • Familiarity with IIS logs and Windows Performance Monitor.
  • Understanding of web technologies (e.g., ASP.NET, .NET Core).

Windows Services:

  • Knowledge of creating, installing, and managing Windows Services.
  • Understanding service lifecycle management (start, stop, pause, resume).
  • Troubleshooting issues related to Windows Services.

Scripting and Automation:

  • Proficient in PowerShell, CMD or other scripting languages.

Monitoring Tools:

  • App Dynamics/ScienceLogic configurations and monitoring.

DevOps:

  • Familiarity with CI/CD tools like GitHUB, and Jenkins preferred.
  • Proficiency in Jira, Confluence, and/or other collaboration software systems preferred.
  • Understanding of Windows Server, Firewall and networking concepts.

Qualifications:

  • Bachelor's degree
  • Knowledgeable in production support / application support for .Net Technologies
  • Strong skills in root cause analysis and diagnosing issues on Windows platform.
  • Ability to interpret SQL Server and IIS logs.
  • Knowledge of ITIL framework and incident management and security best practices
  • Knowledge of cloud services either Azure or AWS.
  • AVEKSA Automation and Recertifications
  • Service Now CMDB Mappings and maintenance.
  • CyberArk Automation and configurations.

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