Workplace Exp Manager

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

About the Role:

The Workplace Experience Manager is responsible for ensuring the smooth operation of the workplace, including facilities management, employee experience, and administrative support. This role requires a high level of organization, communication, and problem-solving skills to manage day-to-day operations, maintain a safe and healthy work environment, and enhance the overall employee experience.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

• Facilities Management: Oversee maintenance and repairs of facilities, equipment and system
• Vendor Management: Manage vendor relationships and contracts
• Health and Safety: Ensure compliance with health and safety regulations
• Employee Experience: Coordinate employee feedback and suggestions; manage employee feedback and suggestions; Develop and implement initiatives to enhance employee engagement and satisfaction
• Maintenance and upkeep: Maintain the cleanliness of the reception area, conference rooms, and other common areas.
• Stakeholder Management: Develop and maintain relationships with internal stakeholders, vendors, and external parties
• Budgeting and Financial Management: Manage facilities and administrative budgets; Analyze financial reports and make recommendations for cost savings
• Reporting and record-keeping: Update attendance records, utilities bill summaries, and vendor service reports.
• Asset management: Manage office assets, including chairs in/out records and work permits for contractors.
• Communication: Connect with client security teams and building management as needed.

About you:

• 3+ years of experience in facilities management, operations or workplace management
• Bachelor's Degree of any related field
• Proficient in Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Can start ASAP

So, what's in it for you?

• Annual Merit Increase
• Performance Bonus
• 12 days of sick leave credits (unused sick leave credits convertible to cash)
• 12 days of vacation leave credits (unused vacation leave credits will be rolled over the following year)
• HMO and Life Insurance on Day 1
• Autonomy in work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.
• Inclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions
• Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.

CBRE invites interested individuals to connect with us. Our company offers a dynamic work environment where employees can create non-linear career paths. We prioritize excellence and foster a collaborative culture built on shared values: respect, integrity, service, and excellence. We value diversity and encourage individuals to bring their unique perspectives and skills to our team. By joining CBRE, you will have the opportunity to chart your own career path and reach your full potential.