Workplace Experience Coordinator

Workplace Experience Coordinator (Pasig City)

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

About the Role:

As a CBRE Workplace Experience Coordinator, you will provide advanced administrative support for multiple departments or offices. This includes greeting visitors, answering calls and other tasks.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

• Front-desk support: Receive and direct incoming calls, greet clients and visitors, and provide short HSE induction.
• Office operations: Schedule meetings, screen packages, and arrange dispatch services.
• Maintenance and upkeep: Maintain the cleanliness of the reception area, conference rooms, and other common areas.
• Problem-solving: Recognize and solve typical and atypical problems without supervisory approval.
• Technology management: Manage CCTV and door access systems, including badge activation and de-activation.
• Reporting and record-keeping: Update attendance records, utilities bill summaries, and vendor service reports.
• Asset management: Manage office assets, including chairs in/out records and work permits for contractors.
• Communication: Connect with client security teams and building management as needed.

About you:

• Vocational Graduate or Bachelor's Degree with at least 2 years of relevant experience
• Facilities Management Background is preferred but not required.
• Proficient in Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Amenable to work on a shifting schedule, 6 days a week, weekends/ holidays
• Can start ASAP

So, what's in it for you?

• Annual Merit Increase
• Performance Bonus
• 7 days of sick leave credits (unused sick leave credits convertible to cash)
• 7 days of vacation leave credits (unused vacation leave credits will be rolled over the following year)
• HMO and Life Insurance on Day 1
• Autonomy in work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.
• Inclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions
• Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.

CBRE invites interested individuals to connect with us. Our company offers a dynamic work environment where employees can create non-linear career paths. We prioritize excellence and foster a collaborative culture built on shared values: respect, integrity, service, and excellence. We value diversity and encourage individuals to bring their unique perspectives and skills to our team. By joining CBRE, you will have the opportunity to chart your own career path and reach your full potential.