Junior Dedicated Webcasting Assistant

5 days ago

Clark Freeport Zone Pampanga, Philippines Beepo Inc. Full time ₱90,000 - ₱120,000 per year

Discover 100% YOU as an AU Junior Dedicated Webcasting Assistant Apply now

Position: Junior Dedicated Webcasting Assistant

Location: Central Luzon

Work setup & shift: Remote | Night Shift

What's in it for you?

Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)

Employee Referral Program

Work Life Balance

Your Role

As an Junior Dedicated Webcasting Assistant, you are responsible for:

Live Session Management   

  • Support and monitor live CQF sessions using various platforms (e.g., Zoom, Microsoft Teams, Webex).
  • Provide real-time technical support to presenters and participants, ensuring smooth delivery and minimal disruption.
  • Manage session logistics including setting up and controlling breakout rooms, polls, and Q&A moderation.
  • Act as the primary point of contact for instructors and learners during live sessions, offering contextual support based on the CQF programme's structure.
  • Set up and manage live streams of CQF lectures to Brightcove.

Pre-Session Preparation   

  • Verify webcast details against the platform and operational schedules to ensure correct session setup.
  • Coordinate with instructors to confirm session details and technical requirements.
  • Execute pre-session checks (audio, video, connectivity) and troubleshoot any identified issues.

Post-Session Administration   

  • Confirm recording activation where required.
  • Maintain accurate records of session attendance and engagement metrics, submitting them to Programme Managers within the defined SLA (Service Level Agreement).
  • Flag and escalate all technical issues or user feedback to the Production Manager.
  • Complete the DWA report form after each webcast to document session performance.

Technical and Operational Excellence

  • Maintain up-to-date knowledge of webcast technologies and proactively recommend improvements to workflows.
  • Develop and maintain internal training and documentation for webcast processes.
  • Collaborate with the IT department to ensure infrastructure readiness for all virtual events.

Qualifications:

Required   

  • Prior experience in webcast production, virtual event support, or online learning delivery.
  • Demonstrated proficiency with virtual meeting and webinar platforms such as Zoom, MS Teams, WebEx, or similar.
  • Strong organisational skills and meticulous attention to detail.
  • Excellent communication and interpersonal skills, with a dedicated client-service mindset.
  • Proven ability to remain calm under pressure and effectively troubleshoot live technical issues.
  • A proactive approach and the ability to work independently as part of a distributed team.

Desirable Attributes   

  • Experience working in a regulated or professional services environment.

  • Comfortable working flexible hours to support global sessions.

  • Note: This role is primarily focused on the 19:00–04:00 shift (PST/GMT+8 equivalent); however, flexibility is required to cover broader business needs.

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply

  • Junior Accountant

    5 days ago

    Clark Freeport Zone, Pampanga, Philippines Omada One Inc Full time ₱1,200,000 - ₱2,400,000 per year

    JOIN OUR TEAMAre you the one who thrives on collaboration, who believes in the power of teamwork to achieve extraordinary results? If the answer is yes, then we invite you to experience the difference of being part of Omada OneAt Omada One, we don't just work; we collaborate, innovate, and celebrate success as a team. We understand that true excellence is...

  • Administrative Assistant FREELANCE

    1 week ago

    Clark Freeport Zone, Pampanga, Philippines Noonan Real Estate Agency Full time ₱30,000 - ₱60,000 per year

    Administrative Assistant (Senior and Junior Assistants)Accountable to the GM, Philippines Operational ManagerWillingness to study and learn:NSW Fair Trading Legislation.Various Real Estate and other software packages.Real Estate processes.Be able to work in a team environment.Honest essential.Confidentiality essential.Ability to speak to clients and...

  • Junior Accountant

    1 week ago

    Clark Freeport Zone, Pampanga, Philippines JOBS360 Full time ₱1,200,000 - ₱2,400,000 per year

    Clark Office-basedMorning ShiftHMO upon hireAbout the RoleWe are seeking a detail-oriented and experienced Junior Accountant to join our team. In this role, you will be responsible for maintaining accurate financial records, reconciling accounts, and ensuring compliance with Australian accounting standards and tax regulations.Key ResponsibilitiesReconcile...

  • Australian Junior Accountant

    5 days ago

    Clark Freeport Zone, Pampanga, Philippines JOBS360 Full time

    Job description:About the RoleWe're looking for a detail-oriented Junior Accountant to join our team. You'll be responsible for maintaining accurate financial records, reconciling accounts, and ensuring compliance with Australian accounting standards and tax regulations.Key ResponsibilitiesReconcile bank and credit card transactions daily, applying correct...

  • Australian Junior Accountant

    5 days ago

    Clark Freeport Zone, Philippines Shore360, Inc Full time

    About the RoleWe're looking for a detail-oriented Junior Accountant to join our team. You'll be responsible for maintaining accurate financial records, reconciling accounts, and ensuring compliance with Australian accounting standards and tax regulations.Key ResponsibilitiesReconcile bank and credit card transactions daily, applying correct GST and account...

  • Junior Onsite IT Support

    1 week ago

    Clark Freeport Zone, Philippines Phil-Data Business Systems Inc. Full time ₱250,000 - ₱350,000 per year

    Junior Onsite IT Support is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.Provide investigation, diagnosis, resolution and recovery for hardware/software...

  • Administrative Assistant

    3 days ago

    Clark Freeport Zone, Pampanga, Philippines Omada One Inc Full time ₱1,200,000 - ₱2,400,000 per year

    JOIN OUR TEAMAre you the one who thrives on collaboration, who believes in the power of teamwork to achieve extraordinary results? If the answer is yes, then we invite you to experience the difference of being part of Omada OneAt Omada One, we don't just work; we collaborate, innovate, and celebrate success as a team. We understand that true excellence is...

  • Marketing Admin Assistant

    1 week ago

    Clark Freeport Zone, Pampanga, Philippines Travel + Leisure Co. Full time ₱300,000 - ₱450,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Junior Bookkeeper

    5 days ago

    Clark Freeport Zone, Philippines ClockworX Inc. Full time ₱240,000 - ₱360,000 per year

    About ClockworXClockworX is an outsourced accounts service provider offering more than just bookkeeping—we deliver a full suite of accounting solutions tailored to each client's unique business needs.Powered by a dedicated team of experts, smart technology, and forward-thinking solutions, we provide seamless, accurate, and timely accounting services. Our...

  • Assistant Nurse Manager

    3 days ago

    Clark Freeport Zone, Pampanga, Philippines The Medical City Full time $104,000 - $130,878 per year

    The Medical Clark is dedicated to providing exceptional healthcare services and is committed to the vision and mission of enhancing patient care through innovative practices and a supportive work environment.This role assists the Nurse Manager in planning, organizing, administering, and coordinating activities of Nursing Service towards the vision and...