CSR - Open for Freshers | No Exp. Needed | Easy Account

1 week ago

Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

Is a personnel and training development company with exceptional understanding of fulfilling the requirements of call center industry, committed to be the company of choice, known for its strength and superior delivery of innovative services, driven towards total customer satisfaction. Our corporate mission is to be the leading private training and Consultancy Company in the Philippines in terms of professional competence, excellent training programs, service quality, responsible corporate citizenry, and overall growth and stability. Our training programs and services are tailored to help candidates to maximize what they have, their skills and potentials, to afford the life they want. We take pride in working with highly competent professionals that make up our organization, our company is professionally managed by a seasoned team of experts with extensive background in the fast growing industry of call centers.

Qualifications:

  • At least HS Graduate/ Senior High School Grad(with diploma/Certificate)
  • Must have good English communication skills
  • Willing to work on holidays, weekends, shifting schedules, and extended working hours

Main Job Tasks and Responsibilities:

  • Handle customer complaints, inquiries, provide appropriate solutions and alternatives within the time limits
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

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