Operations Associate

4 days ago

Davao City, Davao, Philippines Accendo Commercial Corp. Full time ₱250,000 - ₱500,000 per year

Position is for Ayala Malls Abreeza in Davao City.

As an Operations Associate you will be responsible in handling the following:

  • Screens, recommends and evaluates mall merchant applications.
  • Facilitates turnover of mall merchant space and monitors construction progress or demolition.
  • Assists in the day-to-day management and administration of operations related functions and processes his/her specific mall building assignment: Mall Operations, Customer Service, Safety, Security, and Sustainability.
  • Assists in the daily mall inspections (opening, mid-shift and closing) to ensure the compliance of merchants, customers and sub-units in the established mall operating systems and procedures.
  • Assists in the implementation of cost savings initiatives and sustainability projects in his/her specific mall building assignment to reduce Direct Operating Expenses (DOEs).
  • Assists in the documentation and analysis of statistical data and reports to identify causes of operations related problems and develops sound recommendations for improvement of policies and processes.
  • Assists in the implementation of maintaining high-quality property standards through daily checks and periodic preventive maintenance (i.e. cleanliness, AC level, lighting, assets & equipment) and security control for mall premises incl. parking, service areas, toilets and other common areas.
  • Assists in the effective handling of all conflicts and dispute situations amongst merchants, customers, mall visitors with help of security, in a smooth manner avoiding any disruption to mall operations.

Qualifications

  • Graduate of BS Business Administration, Engineering or any business/technical related course
  • Minimum of (one) year related work experience in Operations Management in retail and property management industries
  • Proficient in the use of MS Office applications specifically MS Word, Powerpoint, MS Excel etc.
  • Above Average level of oral and written communication skills including negotiation, presentation, facilitation and training all levels of the organization
  • Average level of project management, planning, people management and leadership
  • With average level of understanding of the mutual interconnection of financial and business of the organization

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