
store manager sm
19 hours ago
Brand: Massimo Dutti
Store Locations:
- SM Mall of Asia (Pasay)
- Central Square (Taguig)
- Greenbelt 5 (Makati)
Qualifications:
- Bachelor's degree in Business or a related field.
- 2–3 years of experience in handling store operations.
- In-depth knowledge of customer service and strong leadership skills.
- Strong analytical and problem-solving skills.
Job Description:
1. Customer Service
- Ensure an excellent customer experience across all store areas, including the sales floor, tills, and stockroom.
- Lead by example and ensure all teams follow brand standards for customer service.
2. Store Operations
- Supervise day-to-day store processes to optimize operational performance.
- Monitor adherence to company procedures and ensure operational efficiency.
3. Product & Visual Standards
- Maintain proper store and product presentation, including windows, stockroom, and replenishment areas.
- Ensure the brand image and visual standards are consistently met.
4. People Management
- Evaluate store management teams to identify areas for improvement.
- Ensure the right talent is placed in the right roles to maximize department performance.
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