Customer Service Representative

6 days ago


Mandaluyong City, National Capital Region, Philippines Magellan Solutions Full time ₱150,000 - ₱250,000 per year

About the Role

We're looking for skilled communicators who are passionate about helping others. As a Customer Service Representative, you'll handle inquiries, provide solutions, and deliver excellent service that reflects our commitment to people-first support.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat
  • Resolve issues with professionalism and empathy
  • Maintain accurate records and follow company protocols
  • Meet performance metrics and contribute to team goals

Qualifications

  • At least 6 months of customer service experience
  • Strong English communication skills
  • Proficient in Microsoft Office and Google Workspace
  • Computer literate and comfortable with digital tools
  • Willing to work onsite in Mandaluyong or Quezon City

What We Offer

  • Competitive salary with night shift differential
  • HMO coverage for you and one dependent
  • Retirement plan
  • Free shuttle service
  • Subsidized staff housing
  • Fast-track hiring and onboarding
  • Career development and promotion opportunities

Job Type: Full-time

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person



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